[Remote] Senior Platform Engineer
About The Position
Convoso is seeking a Senior Platform Engineer to help architect and build the next generation of our high-volume, real-time communication platform. This role requires a distributed systems engineer with experience building large-scale, high-concurrency communications platforms where milliseconds matter. The engineer will be instrumental in rebuilding and modernizing the core platform in Go (Golang), designing high-performance backend microservices that handle massive call volumes, real-time event routing, voice media streaming, and large-scale analytics with carrier-grade reliability. Most roles at Convoso function as “hybrid” with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso’s U.S. hiring is open to candidates residing anywhere within the United States.
Requirements
- Professional experience building large-scale, high-concurrency backend software in Go (Golang).
- Hands-on experience with real-time communications platforms and protocols, including FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, or RTPengine.
- Proven track record building event-driven architectures using NATS, JetStream, or Apache Kafka.
- Experience operating both relational databases (PostgreSQL) and analytical column-oriented databases (ClickHouse) at scale.
- Working command of SIP, WebRTC media streams, network packet flow, and core telephony concepts.
- Proven experience architecting systems composed of many interdependent microservices operating at high velocity.
- Demonstrated track record building software where ultra-low latency is critical (e.g., immediate call connection, sub-second event processing).
- Experience scaling production infrastructure to seamlessly support rapid growth in users, events, and concurrent traffic.
Nice To Haves
- Backgrounds from communication platforms and CPaaS providers (e.g., Twilio, SignalWire, Telnyx, or similar high-scale VoIP/telecom ecosystems) are highly desirable.
- Focus on solving complex platform engineering problems over simply checking technology boxes.
- Deep curiosity for high-performance systems and enjoy building infrastructure that processes millions of real-time interactions daily.
- Write clean, scalable Go code that strengthens the reliability, speed, and capability of Convoso’s flagship product suite.
Responsibilities
- Architect, write, and maintain production-grade microservices in Go (Golang) to power Convoso’s next-generation SaaS platform.
- Design high-throughput, low-latency distributed systems that seamlessly coordinate call routing, reporting, AI processing, and customer data synchronization across services.
- Utilize modern messaging and event-streaming technologies (NATS, JetStream, Kafka) to handle massive event volumes reliably and asynchronously.
- Build, scale, and optimize real-time voice and communication pipelines using FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, and RTPengine.
- Manage high-concurrency Session Initiation Protocol (SIP) traffic, media streaming, and call control logic with ultra-low latency constraints.
- Interface directly with carrier infrastructure to ensure high call quality, instant call placement, and fault-tolerant voice routing.
- Work with high-performance, large-scale database architectures tailored for both transactional workloads (PostgreSQL) and massive operational analytics (ClickHouse).
- Optimize system queries, data structures, and state management to ensure real-time reporting and dashboard responsiveness under heavy load.
- Identify bottlenecks across real-time pipelines and optimize code, networking, and memory allocation for maximum speed and resource efficiency.
- Deploy, operate, and support resilient software across large-scale cloud production environments with high uptime requirements.
- Participate in system design reviews, promote software engineering best practices, and collaborate closely with product and infrastructure teams.
Benefits
- Competitive compensation package
- Stock options
- 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
- Affordable Vision plan and optional FSA
- PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
- Your birthday off
- 401k program with generous company match
- No cost Employee Assistance Program and Travel Assistance
- Monthly Gym membership reimbursement
- Monthly credits toward food & beverage
- Company Outings
- On and offsite team building events
- Paid training for departments
- Apple laptop (most roles)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
