[Remote] Senior Platform Engineer

Convoso • Woodland Hills, CA

6d • Remote

About The Position

Convoso is seeking a Senior Platform Engineer to help architect and build the next generation of our high-volume, real-time communication platform. We are not just looking for someone who knows a single telecom technology—we are looking for a distributed systems engineer who has built large-scale, high-concurrency communications platforms where milliseconds matter. In this role, you will help rebuild and modernize our core platform in Go (Golang), designing high-performance backend microservices that handle massive call volumes, real-time event routing, voice media streaming, and large-scale analytics with carrier-grade reliability.

Requirements

• Professional experience building large-scale, high-concurrency backend software in Go (Golang).
• Hands-on experience with real-time communications platforms and protocols, including FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, or RTPengine.
• Proven track record building event-driven architectures using NATS, JetStream, or Apache Kafka.
• Experience operating both relational databases (PostgreSQL) and analytical column-oriented databases (ClickHouse) at scale.
• Working command of SIP, WebRTC media streams, network packet flow, and core telephony concepts.
• Proven experience architecting systems composed of many interdependent microservices operating at high velocity.
• Demonstrated track record building software where ultra-low latency is critical (e.g., immediate call connection, sub-second event processing).
• Experience scaling production infrastructure to seamlessly support rapid growth in users, events, and concurrent traffic.
• Backgrounds from communication platforms and CPaaS providers (e.g., Twilio, SignalWire, Telnyx, or similar high-scale VoIP/telecom ecosystems) are highly desirable.

Nice To Haves

• You focus on solving complex platform engineering problems over simply checking technology boxes.
• You bring a deep curiosity for high-performance systems and enjoy building infrastructure that processes millions of real-time interactions daily.
• You write clean, scalable Go code that strengthens the reliability, speed, and capability of Convoso’s flagship product suite.

Responsibilities

• Architect, write, and maintain production-grade microservices in Go (Golang) to power Convoso’s next-generation SaaS platform.
• Design high-throughput, low-latency distributed systems that seamlessly coordinate call routing, reporting, AI processing, and customer data synchronization across services.
• Utilize modern messaging and event-streaming technologies (NATS, JetStream, Kafka) to handle massive event volumes reliably and asynchronously.
• Build, scale, and optimize real-time voice and communication pipelines using FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, and RTPengine.
• Manage high-concurrency Session Initiation Protocol (SIP) traffic, media streaming, and call control logic with ultra-low latency constraints.
• Interface directly with carrier infrastructure to ensure high call quality, instant call placement, and fault-tolerant voice routing.
• Work with high-performance, large-scale database architectures tailored for both transactional workloads (PostgreSQL) and massive operational analytics (ClickHouse).
• Optimize system queries, data structures, and state management to ensure real-time reporting and dashboard responsiveness under heavy load.
• Identify bottlenecks across real-time pipelines and optimize code, networking, and memory allocation for maximum speed and resource efficiency.
• Deploy, operate, and support resilient software across large-scale cloud production environments with high uptime requirements.
• Participate in system design reviews, promote software engineering best practices, and collaborate closely with product and infrastructure teams.

Benefits

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed