Senior Phlebotomist

UnitedHealth Group•Eugene, OR

6d•$18 - $32•Onsite

About The Position

Under general supervision, the Senior Phlebotomist performs laboratory duties including specimen collection, waived and moderate complexity testing (including microscopy), and EKGs. The role requires a strong background in phlebotomy, laboratory procedures, and patient care, along with accuracy, attention to detail, and organization. The Senior Phlebotomist works independently and with a team to deliver high-quality patient care. This is a 40-hour-per-week position at the laboratory at 600 Country Club Road, Eugene, Oregon. The listed schedule is Saturday and Sunday, 8 a.m.–6 p.m. PST; Monday and Tuesday, 7 a.m.–5 p.m.; and Wednesday, 7 a.m.–11 a.m. The schedule includes holiday rotations, hours may fluctuate with business needs, and final scheduling is determined by the hiring manager. The role includes patient and provider interactions, specimen collection and processing, testing, quality and safety procedures, and compliance with clinic and regulatory policies. The work takes place in a clinical environment with frequent exposure to communicable or infectious diseases, toxic substances, ionizing radiation, medicinal preparations, and other clinical conditions. Interactions are busy, constant, and occasionally interruptive; typical office conditions are usually quiet, and work may be demanding or require irregular hours.

Requirements

High school diploma or GED.
Completion of a phlebotomy certificate program through an accredited school.
BLS (AHA) certification, or ability to obtain it within the first 30 days of employment.
At least 1 year of phlebotomy experience.
At least 1 year of computer proficiency with Microsoft Office and solid computer skills.
Ability to work the posted 40-hour work week.
Ability to abide by the Optum/UHG code of conduct.
Ability to lift, push, pull, or carry heavy objects; carrying up to 24 pounds may be required.
Ability to frequently stand and walk for long periods with intermittent breaks, and to run during an emergency.
Ability to frequently use hands and fingers, repeat movements, make quick precise adjustments to controls, and move arms and legs quickly.
Ability to speak clearly, understand speech, hear sounds and distinguish between them, and visually see details at near and far distances, distinguish colors and brightness, and judge distance.
Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push or pull, grasp, handle, reach, coordinate multiple limbs, maintain balance, and use proper body mechanics.
Ability to work independently with good judgment and accountability, and to work effectively on small or large teams and with other departments.
Strong organizational, time-management, multitasking, prioritization, and communication skills, including the ability to meet turnaround times and communicate clearly in writing and verbally.
Ability to work well under pressure in a fast-paced, high-volume environment with accuracy and efficiency.
Ability to maintain a clean, safe, and efficient work environment and troubleshoot specimen collection, testing, and equipment issues.
Ability to work irregular hours may be required.

Nice To Haves

Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Oregon to perform capillary and venous invasive blood-draw procedures under the supervision of a healthcare practitioner.
Knowledge of medical terminology, anatomy, and physiology.
Knowledge of laboratory information systems and electronic medical records.
Experience working with a diverse patient population, including infants, children, adults, and geriatric patients.
Thorough understanding of phlebotomy techniques, procedures, and safety protocols.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting.
Understanding of HIPAA regulations and compliance standards.

Responsibilities

Collect blood specimens promptly using venipuncture and capillary puncture techniques.
Maintain a clean, safe, and efficient work environment.
Process and prepare specimens for testing and transport.
Troubleshoot and resolve issues related to specimen collection, testing, and equipment.
Give patients collection instructions, including for urine and stool specimens, and provide post-phlebotomy care instructions.
Dispose of biohazardous and sharps materials properly.
Obtain specimens for microbiology testing.
Perform EKGs and other miscellaneous services.
Order sufficient supplies, rotate stock, and prevent use of outdated supplies.
Follow venipuncture, processing, and resulting standards of work, including positive identification of patient specimens.
Perform waived and moderate complexity laboratory testing, including microscopy.
Maintain accurate records of patient information, test results, and laboratory procedures.
Perform quality control and calibration procedures and participate in quality assurance, proficiency testing, and competency assessments.
Follow clinic laboratory procedures and guidelines and the Calling Critical Value policy.
Interact professionally and compassionately with patients and healthcare providers; follow reception standards of work when registering patients.
Problem-solve promptly and efficiently, locate missing lab orders and specimens, and use the phone competently.
Promote a positive, productive, professional, courteous, and respectful work environment.
Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs, and increase customer satisfaction.
Follow written and oral instructions and complete routine tasks independently.
Complete required compliance training and maintain patient confidentiality according to HIPAA guidelines and clinic policies.
Attend training required by the position, clinic policies, and applicable regulations.
Maintain regular and predictable attendance and perform other duties as assigned.

Benefits

Paid time off accrued starting with the first pay period
8 paid holidays
Medical plan options
Health Spending Account or Health Savings Account participation
Dental insurance
Vision insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability coverage
401(k) savings plan
Employee Stock Purchase Plan
Education reimbursement
Employee discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary benefits, including pet insurance, legal insurance, and long-term care insurance
Performance rewards and recognition programs
Comprehensive benefits package