Phlebotomist

Schuylkill•Tobyhanna, PA

10d•Onsite

About The Position

Performs patient services including phlebotomy, EKG, and DNA collections on routine and STAT bases, along with test ordering, clerical duties, and specimen processing. Accessioning orders and preparing clinical specimens for transport to the HNL processing facility are included. The role promotes a positive image of the Medical Center through patient care and customer relations, and serves as a liaison between LVHN-Pocono and its counterparts and customers by assisting with inquiries and concerns. The position serves patients of all age groups at Patient Care Service Centers and diagnostic locations. It includes laboratory information system (LIS) and hospital information system (HIS) data entry; specimen identification, labeling, processing, storage, and transport preparation; order review and clarification; and communication with customers, clients, and couriers. The schedule is a day shift, Monday through Friday, 7:00 a.m. to 3:30 p.m., with variable FLEX hours and weekend and holiday rotation. The position is onsite at Lehigh Valley Hospital-Pocono.

Requirements

High school diploma or GED and one year of experience.
Proficient computer skills.
Excellent written and verbal communication skills.
Excellent customer service skills.
Knowledge of best practices and regulations for blood-drawing techniques and specimen collection.
Coursework or previous experience in medical terminology.
Good interpersonal skills to interact effectively with patients and providers.
Ability to build comprehensive reports and convey information effectively.
Knowledge of safety guidelines, proper use of PPE, and sanitization processes.
Successfully complete appropriate training and achieve proficiency within 90 days.
American Heart Association Basic Life Support certification for Pennsylvania within 90 days.
Pennsylvania driver's license.

Nice To Haves

Technical school diploma.
Successful completion of an approved phlebotomy training course or one year of previous work experience as a phlebotomist.
Pennsylvania CPT (Phlebotomy Technician) certification or ASCP PBT (Phlebotomy Laboratory Technician) certification.

Responsibilities

Perform venipunctures, capillary collections, point-of-care testing (POCT), EKGs, PKU, DUI, drug-screen, and DNA collections for patients of all age groups.
Positively identify each patient before collecting specimens, following laboratory protocol.
Accurately label collected specimens.
Process, prepare, and store specimens for transport in accordance with the laboratory handbook and departmental SOPs.
Clarify orders and pre-analytical testing requirements when necessary.
Review requisitioned tests for accuracy before processing and releasing specimens for transport.
Log courier calls and contact couriers for specimen pickups.
Perform LIS and HIS data entry for blood and body fluids.
Obtain blood and body-fluid specimens from hospital, outpatient drawing areas, and emergency rooms according to written policies.
Use appropriate programs, systems, applications, and assigned laboratory equipment.
Respond to customer and client inquiries about specimen requirements, testing schedules, and hospital and departmental operations.
Manage a heavy workload, multitask, prioritize, and stay organized while working alone or extended hours as necessary.