Senior Pharmacy Technician, Assisting Lead - Accredo - Tempe, AZ - Onsite

Cigna Group•Tempe, AZ

12d•Onsite

About The Position

Accredo Specialty Pharmacy, a division of Evernorth Health Services, is seeking a Senior Pharmacy Technician to join their team in Tempe, AZ. This role will oversee inventory, new drugs, and various other tasks, ensuring accurate and timely execution of duties in accordance with standard operating procedures. The Senior Pharmacy Technician will distribute workload and workflow for their assigned area, serve as a resource to supervisors and a backup to team members, and support productivity, quality, and safety efforts. This position involves operating production equipment, assisting in troubleshooting, and participating in the development of policies and procedures. The shift is Monday – Friday, 9:30 am - 6:00 pm Arizona time.

Requirements

High School diploma or GED required.
Arizona State Pharmacy Technician License and National Certification.
2+ years Pharmacy Technician experience.
Experience in Workflow management.
Basic math skills and general PC knowledge including Microsoft Office, Internet, and email.
Strong verbal and written communication skills.
Strong attention to detail, accuracy, and quality.
Ability to learn internal systems, processes and programs as needed.
Problem solving skills.
Ability to handle high stress situations.
Flexible and adaptable.
Strong time management skills.

Nice To Haves

Experience in a Specialty pharmacy setting, preferred.
Some mentorship experience, preferred.

Responsibilities

Ensure appropriate distribution of workload and workflow for assigned area, including shifting resources and backfilling as needed.
Accurately and responsibly operate production equipment, including changing labels, cleaning printers, monitoring production equipment, and restocking materials.
Ensure appropriate teams are informed of equipment malfunctions.
Monitor the outbound docks and coordinate daily shipping needs.
Serve as the first line resource for questions/issues for team members.
Promote a positive work environment that supports high employee morale and job satisfaction.
Identify and document issues impacting performance and productivity of team members and provide input regarding solutions.
Assist Supervisor in ensuring established policies and standard operating procedures are followed and that individual and team goals for productivity and quality are met/exceeded.
Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate.
Assist in training and validating technician staff regarding procedures, providing one-on-one and group training as needed.
Provide tips on how to get the job done more efficiently and accurately.
Ensure that all team members are cross-trained to cover production functions.
Lead by example.
Enter new drugs into Safire.
Keep locator up to date.
Manage short dates and damaged medication.
Get approvals and damage out medication.
Manage layout of inventory and move as needed.
Organize back stock.
Manage palletized drug (FIFO, rotation, ensure receiving team is aware of expiration dates when palletizing or putting out forward stock).
Handle recalls.
Respond to emails.
Manage replacements.
Manage workflow and prioritize individual work.
Respond to emails.
Problem solve.