Senior Performance Management Advisor

USAA•San Antonio, NC

1d•Hybrid

About The Position

The Senior Performance Management Advisor ensures fit-for-purpose performance management solutions and effective integration of key performance management practices across HR and business functions. The role serves as a trusted advisor and subject matter expert in the design, development, administration, and governance of USAA’s performance management program, ensuring practices support business outcomes, accountability, and talent development. The position requires working in the office four days per week and may be based in San Antonio, Texas; Plano, Texas; Phoenix, Arizona; or Charlotte, North Carolina. Relocation assistance is not available.

Requirements

Bachelor’s degree, or four years of relevant education and/or experience.
At least six years of experience in talent program and process development and implementation, focused on talent development such as coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, or skills management.
Knowledge of various talent management technology solutions.
Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives.
Demonstrated ability to develop and implement strategic talent management initiatives.
Ability to use technology, AI, and/or automation to work efficiently.
Ability to stay attuned to advances in research and practice and apply insights to work.
Structured problem-solving approach and ability to balance competing priorities.

Responsibilities

Consult with business leaders to develop and implement talent programs and solutions addressing business needs and strategies.
Participate in talent projects and provide expertise from strategy through implementation.
Develop and deliver data-driven insights and materials to support talent practices and deliverables.
Create and manage programs for employee populations such as military-affiliated talent, high-potential talent, other key segments, and critical future workforce skills.
Use data analytics to inform leadership development strategies, identify skill-development opportunities based on business needs, identify trends, and measure program effectiveness and return on investment.
Contribute to vendor relationship management and partner with USAA procurement to support optimal outcomes.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.