Senior People Partner – Product & Functions

M-Kopa

4d • Hybrid

About The Position

Join our growing People team! We're hiring a Senior People Partner to own the people agenda for our Product organisation and a set of global functions sitting at the centre of how M-KOPA operates. Your leadership will directly shape how we build, retain and grow the engineering talent powering our mission. We've now reached 10 million customers and unlocked $2+ billion in credit across five African markets. This role sits right at the centre of the machine that makes that growth possible. You'll be a trusted advisor to our product, design and digital lending leaders, aligning people strategy to product delivery and team evolution, while also owning the people agenda for fraud, workplaces, impact and corporate communications and marketing across multiple markets and operating models. It's a portfolio with unusual variety — succeeding here means switching register comfortably and building credibility with very different kinds of leaders, from a design team to a fraud operations team in the same day.

Requirements

• HR business partnering experience with senior leaders in a scaling technology, fintech or high-growth business, with portfolio ownership.
• Exposure to product, design, marketing or analytics teams, and an understanding of how they're built, motivated and retained.
• Comfortable moving between very different teams (e.g. a design team and a fraud operations team) in the same day.
• Comfortable shaping longer-term plans and delivering the day-to-day work that makes them real.
• Experience supporting cross-cultural teams across multiple regions.
• Uses data, influence and judgement to advise leaders on trade-offs and risks.
• Confident handling employee relations matters across more than one jurisdiction, partnering with an ER Centre of Excellence rather than carrying every case alone.

Nice To Haves

• Europe/UK exposure is a plus, not a requirement.

Responsibilities

• Contribute to team transformations, workforce planning and structural change across your client groups.
• Develop the people management standard across your portfolio, from performance conversations to hiring and development.
• Implement approaches to attract, develop and retain product, design and analytics talent in a competitive market.
• Work with Centres of Excellence and your clients to turn data into insight and insight into action.
• Manage cases across your portfolio, working with our ER Centre of Excellence on the complex end.
• Reinforce M-KOPA's values at every touchpoint, from performance and development to feedback loops and rituals.

Benefits

• Hybrid Working: 1-2 days on-site per week in Lagos office
• Room to grow your own scope, with mentorship from a senior partner who owns the wider technology and product portfolio
• Professional development and coaching partnerships
• Family-friendly policies and flexible working arrangements
• Well-being support and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed