Senior People Operations Partner

Spellbook

4d•Hybrid

About The Position

As our Senior People Operations Partner, you'll help build the People infrastructure that enables a fast-growing, distributed team to scale without losing what makes it special. You'll partner with the Director of People to inform and deliver on the People strategy, while rolling up your sleeves on the day-to-day operations that keep a global team running. You're energized by using AI to reimagine how People Operations is delivered, and you hold a high bar for the teams you help build to attract and retain Olympic-calibre talent. While this is a distributed-first role, this person will ideally be located in the Greater Toronto area and is encouraged to be in the office with our team whenever possible.

Requirements

5+ years of experience in a People Operations, HR Generalist, HRBP or similar role in a high-growth environment
A strong understanding of global employment law, compliance, and best practices
A forward-thinker who works independently, adapts quickly to change, and uses technology to create efficiencies
Comfortable using AI tools such as ChatGPT and Claude Cowork to streamline processes and support data-driven decision-making
Handle sensitive issues with discretion and have a strong commitment to confidentiality
Effective written and verbal communication skills, proactive and solution-focused problem-solving, and strong organizational skills
Experience with HRIS platforms and remote collaboration tools such as Rippling, Slack, Zoom, Google Suite, and Notion.
A proven track record of running People and Culture programs that positively impacted culture and growth
Can operate at every level and partner with executive leadership as a trusted advisor and subject-matter expert

Nice To Haves

Experience on a lean People team within a growing tech organization
Proficiency with Rippling
Willingness to work across time zones, from PST to NST and beyond

Responsibilities

Serve as a trusted point of contact for employees, resolving workplace issues with empathy and prioritizing inquiries by urgency and impact
Track key People metrics, from quality of hire to turnover, to surface trends and inform decisions
Drive the performance review cycle, facilitate goal-setting, and guide career development
Own Rippling as the single source of truth for employee records, including those employed under an international EOR or US PEO
Leverage AI to automate day-to-day work, and help train and manage AI agents across People systems
Build initiatives that strengthen employee experience and engagement, including local city hubs and social events
Manage and optimize the employee lifecycle, including onboarding, offboarding, benefits, relocations, immigration, and leave across multiple jurisdictions
Ensure People policies and practices comply with employment laws in Canada, the United States, Australia, and the United Kingdom
Partner with the Talent team on compensation, benefits, and rewards programs that attract and retain Olympic-calibre talent
Support with other responsibilities and projects as required