Senior People Operations Manager
About The Position
PhysicsX is seeking a hands-on People Operations professional to provide day-to-day People Ops support for its rapidly growing US team, its second-largest hub. Reporting to the London-based Head of People Ops & Data, this role is the main point of contact for North America colleagues on onboarding, offboarding, benefits, compliance, and related employee matters. The role works closely with the wider global People team and a People Partnership colleague familiar with the position. The position has high autonomy and ownership of US People Ops while also contributing to broader People projects as the company scales. The scope may evolve as the company's needs change. The successful candidate will be comfortable with ambiguity, building and improving processes, and taking on new areas of responsibility. PhysicsX develops physics AI and simulation software for industrial engineering and manufacturing, partnering with organisations across aerospace and defence, automotive, semiconductors, materials, and energy and renewables.
Requirements
- Hands-on experience with an HRIS platform; PhysicsX uses HiBob.
- Several years of experience in People Operations or HR, ideally with exposure to US employment law.
- Good organisation and communication skills.
- Confidence working autonomously across time zones.
- Ability to handle sensitive and confidential information with discretion.
- Comfort working in an evolving role and with ambiguity.
- A solution-oriented approach: understand existing processes and bring practical improvement ideas.
Nice To Haves
- Experience administering US benefits, particularly healthcare plans and 401(k)s.
- Experience with US visa and immigration processes.
Responsibilities
- Own end-to-end onboarding for US new hires, from offer acceptance through their first day and beyond, in coordination with the wider People team and other functions.
- Manage offboarding for departing US employees, including exit interviews, documentation, and access removal.
- Prepare and issue employment contracts, amendments, and verification letters.
- Support payroll processing by maintaining accurate employee data.
- Support relocations into the US.
- Manage US employee visa and immigration processes, including work authorisation applications and renewals, working with external providers as needed.
- Own the US benefits programme, including enrolment, renewals, open enrolment, and broker relationships.
- Respond to employee benefits questions and help maintain the benefits offering as the company grows.
- Monitor US federal and state employment legislation, flag changes, and help shape policy in response.
- Keep US policies, the employee handbook, and internal documentation accurate and current.
- Maintain compliance with US employment law, including state-specific requirements.
- Maintain right-to-work and I-9 records.
- Keep US employee data accurate in the HR system and produce regular US reporting to support wider People reporting.
- Support bi-annual performance review cycles.
- Contribute to broader People Ops projects as the company scales.
Benefits
- Equity options.
- 5% contribution to a 401(k).
- Free team lunch once per week.
- Private health insurance.
- Enhanced parental leave: three months of full-pay paternity leave and six months of full-pay maternity leave.
- 20 days of annual leave plus public holidays.
- Dedicated personal development support.
- Subsidized Gympass / Wellhub for the employee and up to three family members.
- Flexible Spending Account for eligible healthcare expenses.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
