Senior People & Culture Business Partner

Paula's Choice Skincare•Seattle, WA

8d•$120,000 - $130,000•Hybrid

About The Position

Paula’s Choice is seeking a strategic, solutions-focused Senior People & Culture (P&C) Business Partner to partner with leaders and teams across the US, Canada, and Australia. The role serves as a trusted advisor on organizational effectiveness, talent, performance, employee relations, and leadership challenges, aligning people strategies with business priorities and supporting a strong, high-performing workforce. The position contributes to a people-first culture in a fast-paced, scaling global organization and works collaboratively across the P&C team and business functions. This is a hybrid role for candidates already based in the Greater Seattle area, with an expectation to work onsite at the downtown Seattle office three days per week. Hours are typically during PST business hours, with some flexibility. The role requires bi-weekly travel to the Kent Distribution Facility and the ability to handle prolonged sitting and screen time. The position offers an approximate annual salary range of $120,000–$130,000 USD based on experience and location and is eligible for the company discretionary bonus plan.

Requirements

Demonstrated experience as a People/HR Business Partner, including partnering with senior leaders in complex or evolving organizations.
Strong experience across core P&C disciplines, with deeper expertise in one or more areas such as employee relations, talent management, organizational effectiveness, or change management.
Experience coaching leaders through complex employee relations, performance, talent, and organizational matters.
Experience supporting organizational change, workforce planning, organizational design, and talent management processes.
Ability to handle sensitive and confidential matters with discretion and sound judgment.
Experience supporting employees and leaders across in-person, hybrid, and remote environments.
Experience using people data and insights to inform recommendations and decision-making.
Strong proficiency with Microsoft Office and experience working with HRIS platforms and people data.
Clear, confident communication, strong judgment, and decision-making skills.
Strong employee relations and performance management capability, including confidence navigating sensitive and complex situations.
Practical, solutions-oriented mindset and ability to balance employee needs with business priorities.
Strong project and organizational skills, including ability to lead initiatives from concept through delivery.
Organizational design capability and understanding of how to shape teams, roles, and ways of working for growth and impact.
Business acumen and ability to connect people strategies and decisions to business outcomes.
Executive presence and ability to build credibility, influence, and partner effectively with leaders at all levels.
Ability to navigate ambiguity, change, and competing priorities while bringing clarity and momentum.
High emotional intelligence, discretion, and sound judgment.
Collaborative approach and ability to work effectively across teams, functions, and geographies.
Must already be based in the Greater Seattle area and work onsite at the downtown Seattle office three days per week.
Ability to handle sitting and screen time for long periods.
Availability for bi-weekly travel to the Kent Distribution Facility.

Nice To Haves

Experience implementing or optimizing P&C technology and platforms, including HRIS, talent management, performance, or engagement systems.
Workday and/or ADP experience.
Experience supporting teams in consumer products, beauty, retail, or similarly fast-paced industries.
Experience partnering with Supply Chain, Sales, Marketing, Creative, Customer Service, or Operations functions.
Experience working across multiple countries or supporting globally distributed teams.
Experience supporting distribution center, operations, or frontline employee populations.
Bilingual in Spanish.

Responsibilities

Serve as a trusted advisor to leaders, providing coaching and guidance on organizational effectiveness, talent, performance, employee relations, and leadership challenges.
Align people strategies with business priorities to strengthen organizational effectiveness, culture, engagement, and performance.
Partner with leaders on workforce planning, organizational design, talent development, and change management.
Lead talent management processes, including performance cycles, talent reviews, calibration, succession planning, merit reviews, and bonus planning.
Coach leaders through complex performance and employee relations matters, including workplace concerns, investigations, harassment, discrimination, and workplace safety.
Represent employee and leader needs within P&C and translate those needs into effective people solutions.
Use people data and insights to identify trends, retention risks, capability gaps, and opportunities to strengthen talent and organizational performance.
Drive employee engagement by championing P&C programs and identifying opportunities to improve the employee experience.
Partner across P&C on compensation, promotions, career development, talent acquisition, and other key people decisions.
Support adoption and effectiveness of P&C programs and tools, including onboarding, engagement, career development, and leadership initiatives.
Ensure consistent application of company policies and compliance with applicable employment requirements across assigned markets.
Support employee lifecycle activities, including onboarding, promotions, transfers, organizational changes, and exits.
Continuously improve P&C programs, processes, and ways of working to better support employees and the business.

Benefits

Robust benefits package including health, vision, dental, and retirement benefits.
Flexible spending account.
Employee assistance program.
Fitness perks.
Meditation app membership.
Product samples and discounts.
Generous paid time off, including time off to volunteer.
Learning and development resources.
Dog-friendly office.
Participation in the company discretionary bonus plan.
Wellness benefits.