Senior People & Culture Business Partner

Paula's Choice Skincare•Seattle, WA

7d•Hybrid

About The Position

Paula’s Choice is seeking a strategic, solutions-focused Senior People & Culture (P&C) Business Partner to advise leaders and support teams across the US, Canada, and Australia. The role partners with leaders to align people strategies with business priorities, strengthen organizational effectiveness and culture, and help build high-performing teams. It supports a range of people practices, including talent management, employee relations, workforce planning, organizational design, change management, employee engagement, and employee lifecycle activities. The role also uses people data to identify trends and inform recommendations, ensures consistent application of policies and applicable employment requirements, and continuously improves P&C programs and processes. This is a hybrid role based in the Greater Seattle area, with onsite work at the downtown Seattle office three days per week and bi-weekly travel to the Kent Distribution Facility. Typical hours are Pacific Time business hours, with some flexibility.

Requirements

Demonstrated experience as a People/HR Business Partner, including partnering with senior leaders in complex or evolving organizations.
Strong experience across core P&C disciplines, with deeper expertise in one or more areas such as employee relations, talent management, organizational effectiveness, or change management.
Experience coaching leaders through complex employee relations, performance, talent, and organizational matters.
Experience supporting organizational change, workforce planning, organizational design, and talent management processes.
Ability to handle sensitive and confidential matters with discretion and sound judgment.
Experience supporting employees and leaders across in-person, hybrid, and remote environments.
Experience leveraging people data and insights to inform recommendations and decision-making.
Strong proficiency with Microsoft Office and experience working with HRIS platforms and people data.
Clear, confident communication, strong judgment, and the ability to influence decisions and build trust.
Strong employee relations and performance management capability, including confidence navigating sensitive and complex situations.
Practical, solutions-oriented mindset and ability to balance employee needs with business priorities.
Strong project and organizational skills, including the ability to lead initiatives from concept through delivery.
Organizational design capability and understanding of how to shape teams, roles, and ways of working for growth and impact.
Business acumen and ability to connect people strategies and decisions to business outcomes.
Executive presence and ability to build credibility and partner effectively with leaders at all levels.
Ability to navigate ambiguity, change, and competing priorities while bringing clarity and momentum.
High emotional intelligence, discretion, and sound judgment.
Collaborative approach and ability to work effectively across teams, functions, and geographies.
Must already be based in the Greater Seattle area.

Nice To Haves

Workday and/or ADP experience.
Experience implementing or optimizing P&C technology and platforms, including HRIS, talent management, performance, or engagement systems.
Experience supporting teams in consumer products, beauty, retail, or similarly fast-paced industries.
Experience partnering with Supply Chain, Sales, Marketing, Creative, Customer Service, or Operations functions.
Experience working across multiple countries or supporting globally distributed teams.
Experience supporting distribution center, operations, or frontline employee populations.
Bilingual in Spanish.

Responsibilities

Advise and coach leaders on organizational effectiveness, talent, performance, employee relations, and leadership challenges.
Align people strategies with business priorities to strengthen organizational effectiveness, culture, engagement, and performance.
Partner with leaders on workforce planning, organizational design, talent development, and change management.
Lead talent management processes, including performance cycles, talent reviews, calibration, succession planning, merit reviews, and bonus planning.
Coach leaders through complex performance and employee relations matters, including workplace concerns, investigations, harassment, discrimination, and workplace safety.
Represent employee and leader needs within P&C and translate them into effective people solutions.
Use people data and insights to identify trends, retention risks, capability gaps, and opportunities to improve talent and organizational performance.
Champion P&C programs and identify opportunities to strengthen the employee experience and engagement.
Partner across P&C on compensation, promotions, career development, talent acquisition, and other key people decisions.
Support adoption and effectiveness of P&C programs and tools, including onboarding, engagement, career development, and leadership initiatives.
Ensure consistent application of company policies and compliance with applicable employment requirements across assigned markets.
Support employee lifecycle activities, including onboarding, promotions, transfers, organizational changes, and exits.
Continuously improve P&C programs, processes, and ways of working.