Senior People Business Partner

Ericsson • Plano, TX

2d • Onsite

About The Position

Ericsson is seeking a Senior People Business Partner to join the People team for Cloud Software & Services (CSS) Americas, based in Plano, TX. Reporting to the Head of People, CSS Americas, this experienced role focuses on field service and industrial relations, union-related matters, employment law compliance across North America, and core People Business Partner responsibilities. Your work will directly influence organizational effectiveness and business outcomes in a fast-paced, collaborative environment.

Requirements

• Seasoned HR Business Partner experience with increasing scope, ideally in a matrixed, geographically dispersed, or high-volume environment
• Required experience in unionized settings, including advising on union matters, applying collective bargaining agreements, and managing labor relations
• Strong knowledge of HR practices, employment laws, and policies
• Proven ability to act as a trusted advisor on people, organizational, employee relations, and compliance matters
• Excellent communication, influencing, coaching, consulting, and facilitation skills
• Strategic and critical thinking with the ability to connect business challenges to people strategy and workforce planning
• Analytical, metrics-driven approach with a proactive mindset for problem-solving and process improvement
• AI-agile mindset, with experience adopting AI tools and emerging technologies to improve productivity and generate insights
• Ability to prioritize, manage multiple responsibilities, and remain composed in a fast-paced, ambiguous environment

Nice To Haves

• Preferably 15+ years of HR experience
• Master’s degree and PHR or equivalent certification preferred
• negotiation experience preferred
• Canadian employment law experience preferred
• Bilingual (French and English) experience preferred

Responsibilities

• Serve as a trusted advisor to people leaders, providing consultation, coaching, guidance, and data-driven insights to improve organizational effectiveness and results
• Align people strategy with business priorities by helping leaders build capabilities, behaviors, structures, and processes that drive performance
• Advise on employee relations, union matters, employment law compliance, performance management, and employee life cycle processes, ensuring consistent and compliant application of policies and collective bargaining agreements
• Proactively manage complex employee matters, labor relations, workplace investigations, and employment-related risks through clear guidelines and fair, documented resolutions
• Collaborate across the People function — including Total Rewards, Talent Management, Talent Acquisition, and Learning & Development — to deliver integrated solutions
• Support collective bargaining readiness by partnering with Legal, Operations, Finance, and People partners on planning and negotiation preparation
• Support high-volume recruiting plans, off-site recruiting events, leadership meetings, and university job fairs as needed
• Use AI-enabled tools and people analytics to streamline work, improve decisions, identify trends, and enhance the impact of People-related solutions
• Travel approximately 25–30% across North America (US and Canada) for union bargaining, leadership meetings, regional office visits, and recruiting events

Benefits

• Choice of three medical plan options
• Dental plan option
• Company credits towards medical and dental premiums
• 401(k) Plan with automatic 3% company contribution
• 401(k) Plan with company match $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
• Company credits for basic life insurance and basic accidental death and dismemberment coverage
• Company credits for short-term and long-term disability coverage
• Stock Purchase Plan
• 15 days of accrued vacation
• Up to 3 personal days per year
• 11 annual holidays
• 8 hours of volunteer time
• 80 hours of sick time annually
• Up to 16 weeks of paid maternity leave
• 6 weeks of parental or adoption leave at 100% of pay
• Financial wellness programs
• Educational assistance
• Matching gifts
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior