Senior Payroll Processing Supervisor

Towson UniversityTowson, MD

About The Position

This role is responsible for managing all contingent payment documents to ensure accurate processing and posting. The Senior Payroll Processing Supervisor will manage the receipt, verification, and data entry of all contingent payroll related forms and documents into PeopleSoft. This includes adjunct faculty contracts, flat rate forms, time sheets, and DIAR stipends. The position also manages the Graduate Assistant and Resident Assistant payment program, including data entry for hire records, payment schedules, and payment setup in PeopleSoft Additional Pay. Additionally, the role manages the setup and maintenance of payment spreadsheets for tracking biweekly payments and processing data changes. The student employee payment program is also managed, involving processing web & paper timesheets, data entry for changes, processing terminations, and ensuring compliance with FICA tax regulations. The supervisor will manage daily workflow to meet strict payroll processing deadlines, provide staff training and evaluations, and run payroll processing steps to produce the Gross Pay file for electronic submission to the Central Payroll Bureau (CPB). This includes monitoring system output, identifying and diagnosing errors, and making corrections in PeopleSoft. The role involves updating PeopleSoft payroll processing steps for improvements and new business processes, and actively participating in payroll-related projects and integrations with HCM systems. The Senior Payroll Processing Supervisor will verify and analyze payroll source documents, manage the new electronic file submission process, and train payroll staff on this process. They will perform validation of files received from OHR, troubleshoot errors, and serve as backup for regular payroll processing and assume duties of the Asst Payroll Supervisor and Payroll Manager in their absence. The position also serves as the PACS Contingent file coordinator, reviewing student transactions for accurate transmission to CPB, verifying Image Now documents and PeopleSoft data entry, and researching errors. Collaboration with the Payroll Analyst and OTS Developer to resolve issues, including determining required actions, submitting Tech Tickets, and monitoring outcomes is expected. The role manages ImageNow workflow queues for student transactions, troubleshoots technical problems, and tests system upgrades. Researching problems concerning pay rates, reclassifications, stop payment requests, cancelled checks, overtime calculations, W-2 and W-4 forms, and address changes is also a responsibility. The position manages the process of completing employment verifications and accident reports. Finally, the role works directly with the Financial Aid Director and Federal Work Study (FWS) Administrator to ensure students do not use FWS award funds until all requirements are satisfied, which involves running queries, monitoring, and communicating results.

Requirements

  • Bachelor's degree and three years of related experience.
  • Thorough knowledge of complex and specialized payroll rules.
  • Ability to run and troubleshoot processes and to create queries.
  • Ability to provide excellent customer service and to multi-task.

Nice To Haves

  • Previous experience in a Higher Education environment.
  • Supervisory and team-building skills.

Responsibilities

  • Manage all contingent payment documents to ensure accurate processing and posting.
  • Manage the receipt, verification and data entry to PeopleSoft of all contingent payroll related forms and documents including adjunct faculty contracts, flat rate forms, time sheets and DIAR stipends.
  • Manage the Graduate Assistant and Resident Assistant payment program including data entry of the hire record, payment schedule, and payment set up in PeopleSoft Additional Pay.
  • Manage the set up and maintenance of payment spreadsheets used as control system to track biweekly payments due and process data changes.
  • Manage the student employee payment program including processing web & paper timesheets, data entry of data changes such as pay rate or approval group, process terminations and assure compliance with FICA tax regulations regarding enrollment status.
  • Manage daily workflow which must be closely monitored to meet strict payroll processing deadline imposed by CPB.
  • Provide staff with payroll training, coaching/counseling, and perform periodic performance evaluations.
  • Run payroll processing steps to produce the Gross Pay file processes that ultimately is used to electronically send pay data to Central Payroll Bureau's (CPB) system.
  • Monitor system output, identify errors, diagnose problems and make appropriate corrections to PeopleSoft to insure accuracy of data and to resolve system-related problems.
  • Update PeopleSoft payroll processing steps for improvements and new business process changes as needed, particularly after major upgrade.
  • Actively participate and function as a subject matter contributor in projects related to payroll, and any integrations with HCM, and Cloud HCM.
  • Assist with testing for upcoming enhancements that would impact Peoplesoft and the payroll system.
  • Verify and perform a full analysis of payroll source documents to assure accurate payment processing.
  • Manage the new electronic file submission process.
  • Assist with training payroll staff on new electronic file submission process.
  • Perform a detailed validation of all files received from OHR before processing payroll files as well as troubleshoot and analyze all errors with the electronic file.
  • Serve as the backup for the Regular payroll processing and assume duties of the Asst Payroll Supervisor and Payroll Manager in his/her absence.
  • Serve as PACS Contingent file coordinator.
  • Review all student transactions on the weekly PACS Cont files for accurate transmission to CPB.
  • Verify Image Now documents and PeopleSoft data entry to the PACS weekly files.
  • Research all errors, rejects, and pending transactions.
  • Work with Payroll Analyst and OTS Developer to resolve all issues, including determining action required of OTS Developer, submitting Tech Tickets, and monitoring outcome.
  • Manage ImageNow workflow queues for all student transactions; including new hires, pay rate, other changes, and terminations for accurate documentation and processing.
  • Troubleshoot and resolve technical problems and, in conjunction with OTS, test system upgrades.
  • Research problems concerning pay rates, reclassifications, stop payment requests, cancelled checks, overtime calculations, W-2 and W-4 forms and address changes.
  • Manage the process of completing employment verifications and accident reports performed by accounting clerk.
  • Works directly with Financial Aid Director and Federal Work Study (FWS) Administrator to assure that students do not use their FWS award funds until all requirements are satisfied.
  • This requires running queries, monitoring and communicating results to FWS Administrator and the student’s supervisor.
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