Senior Payroll and Benefits Specialist

Optimas SolutionsWood Dale, IL
Hybrid

About The Position

The Senior Payroll & Benefits Specialist is responsible for leading the day-to-day execution, accuracy, and compliance of payroll and benefits administration for U.S.-based employees. This role owns multi-state payroll processing, benefits operations, and leave of absence administration, ensuring all activities are executed in compliance with federal, state, and local regulations. This position serves as a key partner to the Manager, Payroll & Benefits, with a strong emphasis on regulatory compliance, audit readiness, and process integrity. The Senior Specialist acts as a subject matter expert, proactively identifying risks, driving process improvements, and supporting strategic initiatives. This role is ideal for a high-performing professional who demonstrates ownership, sound judgment, and readiness to evolve into a leadership role.

Requirements

  • 5+ years of progressive experience processing multi-state payroll
  • 5+ years administering employee benefits programs in a complex environment
  • Demonstrated experience managing leave of absence programs (FMLA, ADA, disability, state/local requirements)
  • Strong knowledge of federal, state, and local payroll and benefits regulations
  • Experience supporting compliance, audits, and regulatory reporting
  • Proven ability to identify and implement process improvements
  • High attention to detail with strong analytical and problem-solving skills
  • Ability to manage sensitive and confidential information with discretion
  • Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment
  • Excellent communication and stakeholder management skills

Nice To Haves

  • Experience with UKG (UltiPro) or similar HRIS/payroll systems
  • Exposure to payroll reconciliations, audits, and compliance reporting
  • Intermediate Excel skills (pivot tables, formulas, data analysis)

Responsibilities

  • Lead full-cycle bi-weekly and weekly multi-state payroll processing for U.S. employees
  • Ensure accurate calculation of wages, taxes, garnishments, deductions, and adjustments in compliance with all applicable laws
  • Perform advanced payroll reviews, identify discrepancies, and resolve issues prior to finalization
  • Process complex and off-cycle payments including terminations, bonuses, commissions, and equity-related transactions
  • Maintain payroll records to ensure audit readiness, accuracy, and regulatory compliance
  • Partner cross-functionally with HR, Finance, and external providers to ensure data integrity and alignment
  • Support payroll reconciliations including general ledger tie-outs, quarterly filings, and year-end processes (W-2)
  • Participate in payroll system enhancements, implementations, testing, and continuous improvement efforts
  • Administer and optimize day-to-day operations of employee benefits programs (medical, dental, vision, 401(k), disability, and voluntary benefits)
  • Act as the primary escalation point for complex benefits issues and employee inquiries
  • Ensure accurate and timely processing of enrollments, life events, and terminations across HRIS and vendor systems
  • Partner with brokers and vendors to manage service delivery, resolve escalated issues, and maintain data integrity
  • Lead operational execution of open enrollment, including system validation, reconciliation, and employee support
  • Administer and oversee leave programs including FMLA, ADA, disability, and multi-state/local leave laws
  • Ensure compliance with evolving federal, state, and local regulations; escalate risks or gaps proactively
  • Coordinate with employees, leadership, HR, and third-party administrators to manage cases end-to-end
  • Maintain accurate tracking, documentation, and payroll integration for all leave activity
  • Serve as a subject matter expert on leave compliance and best practices
  • Lead and support employee wellness initiatives with a focus on engagement and participation
  • Evaluate program effectiveness and recommend enhancements
  • Contribute to initiatives that improve overall employee experience related to benefits
  • Review, audit, and approve benefits-related invoices for accuracy and alignment with enrollments
  • Partner with Finance to ensure timely processing and reconciliation
  • Liaise with vendors to resolve discrepancies and improve service performance
  • Identify and implement process improvements to enhance efficiency, scalability, accuracy, and compliance
  • Drive standardization and documentation of workflows and SOPs
  • Support system optimization initiatives and automation opportunities
  • Recommend best practices aligned with industry standards
  • Partner closely with the Manager, Payroll & Benefits on compliance strategy, audit readiness, and risk mitigation
  • Generate, analyze, and validate payroll and benefits reports to ensure accuracy and compliance
  • Support key regulatory filings and requirements (ACA, 401(k), payroll tax filings, audits, etc.)
  • Maintain documentation aligned with federal, state, and local regulations
  • Prepare materials and actively support internal and external audits, including responding to audit requests
  • Stay current on regulatory changes and recommend process or policy adjustments

Benefits

  • medical
  • dental
  • vision
  • 401(k)
  • disability
  • voluntary benefits
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