Spécialiste principal(e), paie et avantages sociaux / Senior Payroll and Benefits Specialist

Nature's Touch Inc.•Montreal, QC

1d•Hybrid

About The Position

At Nature's Touch, you're not just building a career - you're joining a trailblazing team that believes in the power of collaboration, diversity, and continuous learning. Since 2004, we've grown from a small startup into a global leader in private-label frozen food manufacturing. From our roots in Quebec, we've expanded across North America with state-of-the-art facilities and a growing presence in Australia, Taiwan, and Japan - proudly supplying millions of households worldwide. What drives us is simple: a commitment to quality, innovation, and sustainability. We're shaping the future of frozen fruit - and we'd love for you to be part of that journey. At Nature's Touch, growth opportunities are everywhere.

Requirements

Certification in Payroll Compliance (PCP) or equivalent experience (minimum 5 years) in a payroll/benefits role.
In-depth knowledge of Canadian and U.S. payroll regulations and benefits administration.
Proficient with payroll systems such as ADP, Dayforce, or UKG, and intermediate Excel
Bilingual: French and English (Spanish considered an asset).
Strong attention to detail, discretion, and a high degree of confidentiality.
Customer-centric mindset - you treat every employee inquiry as a priority, with strong interpersonal and communication skills.
Analytical and problem-solving mindset; able to interpret data and suggest process improvements.
Efficient and process-flexible - comfortable adapting quickly as systems, tools, and procedures evolve.

Nice To Haves

Experience working in a multinational company or manufacturing environment preferred.
Experience with com considered an asset.

Responsibilities

Process regular payroll for salaried and hourly employees in compliance with applicable regulations and company policies.
Calculate wages, bonuses, shift premiums, and other compensation components.
Maintain accurate payroll records, including salary changes, deductions, and tax withholdings.
Ensure timely remittance of payroll taxes and completion of government-mandated reports.
Respond to employee inquiries and investigate and resolve payroll-related discrepancies and issues promptly.
Collaborate with HR personnel to ensure payroll accuracy and compliance.
Develop and maintain standardized payroll procedures and documentation.
Manage employee enrollment, changes, and terminations in group benefits programs.
Serve as the primary point of contact for employee questions regarding benefits plans.
Liaise with benefits providers to resolve issues and ensure accurate administration across divisions.
Communicate benefits-related updates and provide support during annual enrollment.
Stay informed on federal and regional payroll legislation to ensure regulatory compliance.
Prepare and file year-end tax documents, reports, and statements for all relevant jurisdictions.
Support general ledger activities by assisting with payroll journal entries.
Maintain accurate employee payroll profiles (e.g., pay rates, cost centers, job classifications).
Assist with internal and external audits related to payroll and benefits data.
Generate periodic reports on compensation, deductions, and benefits utilization.
Prepare payroll costing reports to support labor cost analysis and budgeting.
Produce ad hoc reports as requested by HR, finance, and management.
Provide guidance to HR teams and employees regarding payroll and benefits policies and procedures.
Conduct training sessions on systems and processes (e.g., timecard approvals, PTO tracking, vacation policies).
Lead portions of employee orientation relating to payroll and benefits.