Senior Patient Safety and Risk Specialist

Mass General Brigham•Salem, MA

11d•$79,560 - $115,721•Hybrid

About The Position

The Senior Patient Safety and Risk Specialist will support the Sr. Manager Patient Safety and Risk Management at Salem Hospital to oversee and manage hospital-wide patient safety initiatives and daily work at Salem Hospital. Other patient safety activities will be focused on carrying out Equity Informed High Reliability concepts. Extensive, daily interaction with other Directors, Managers, hospital leadership, and staff in the Department of Quality is a key component of this role. The Senior Patient Safety and Risk Specialist must also be able to coordinate projects across multiple academic and operational departments independently and mentor other patient safety staff members. Because this role in an active change management environment, this specialist will need to demonstrate flexibility and open mindedness as the contours of this position will actively evolve over time.

Requirements

Bachelors Degree in relevant field required
3-5 years of progressive health care experience; strong clinical background
Presentation skills
Verbal and written communication skills
Project management skills
Computer and Internet skills and experience required: advanced knowledge of MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access)
Must be available to work in the case of a Hospital declared emergency.
Must be available to assist during regulatory agency reviews.

Nice To Haves

Experience working in a large and complex health care organization preferred

Responsibilities

Responsible for the day-to-day coordination of patient safety event management - Works collaboratively with the Salem Hospital leadership and committees in facilitating the medical peer review process, the analysis of serious patient concerns related to clinical care and/or unexpected clinical outcomes, and adverse events.
Identifies trends by collecting data and other supportive information to improve clinical quality systems and performance.
Actively participates in the analysis of adverse events and serious patient concerns related to clinical care and/or unexpected clinical outcomes, and adverse events and in follow-up visits of regulatory or accreditation agencies. Safeguards, preserves, and maintains confidentiality of all peer review, performance improvement, and risk management information.
Recommends corrective and preventive actions to reduce risk. Collaborates with CRICO and hospital-based improvement teams on interventions.
Participates in educational offerings to enhance and maintain knowledge of current and developing research and trends locally and nationally in specific areas of responsibilities.
Works independently with minimal supervision and sets priorities in the completion of daily tasks and project deadlines.
Identifies, recommends, and independently manages innovative patient safety initiatives
Assists in review and development of hospital policies.
Participates in hospital patient safety initiatives and activities.
Assists hospital leaders in identifying barriers to implementing improvement plans and developing strategies to overcome these barriers.
Works with team to transfer current Salem Hospital patient safety concepts and initiatives throughout Salem Hospital such as creation of culture change, increased reporting of patient safety events and near misses, and increased transparency and transition to equity informed, high reliability.
Provides patient safety and risk management training using culture‑of‑safety data, safety event trends, and systemwide priorities to promote continuous improvement, staff engagement, and safe, reliable care practices across all departments.
Completes, within three (3) months of hire, High Reliability Organization (HRO) training, including Level 3, Fact Gatherer, and Process Facilitator, and integrates HRO principles into oversight of safety event analysis, improvement strategy, and organizational learning.
Works with the Sr. Manager Patient Safety and Risk Management at Salem Hospital and clinical leaders to prepare regular presentations to the committees and clinical groups, as needed and requested.
Mentoring/Training - Participates in the orientation, training, and mentoring of department of quality and safety team members.
All other duties as assigned and requested