About The Position

NewYork-Presbyterian Medical Group Queens is part of the NewYork-Presbyterian healthcare network, one of the nation's most comprehensive academic healthcare systems and a leader in innovation. Our physicians include faculty from the world-renowned medical school, Weill Cornell Medicine, and are part of a network of outpatient practices and doctor's offices located throughout Queens. As a Senior Patient Registrar, you’ll play a vital role in creating a seamless and supportive experience for our patients.

Requirements

  • High School Diploma or GED
  • Minimum of 3 years of clerical experience
  • Proficient in computer skills
  • Excellent customer service and communication skills.
  • All roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.
  • NYP will not reimburse for travel expenses.

Nice To Haves

  • Completed some college coursework
  • Familiar with health insurance requirements.
  • Experience working in a busy medical practice.

Responsibilities

  • Registering patients and scheduling appointments and procedures
  • Answers and directs incoming calls
  • Gathering demographic and insurance information
  • Obtaining pre-certifications and authorizations
  • Ensuring complete patient checkout, and follow up on physician's orders
  • Providing guidance and support to fellow administrative staff
  • Serving as a calm, reassuring presence for patients navigating their care journey

Benefits

  • Comprehensive and competitive benefits that support you and your family in every aspect of life.
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