Senior Patient Accounts Coordinator

AmeriCare•New York, NY

About The Position

The Senior Patient Accounts Coordinator is a member of the patient accounts department who ensures all claims are processed correctly and submitted in a timely manner. In addition, the Senior Patient Accounts Coordinator will take a leadership role in the department when deemed necessary by the VP Patient Accounts.

Requirements

  • HS Diploma required; Associate degree a plus.
  • Must have 3 - 4 years of recent work experience
  • Highly organized and able to track workflows through AR reports and worklists
  • Must be proficient in Microsoft Office (Excel, Word, Outlook)
  • Strong attention to detail, strong communication skills
  • Ability to handle high volumes, balance priorities and work independently
  • Attention to Detail

Nice To Haves

  • Associate degree a plus.

Responsibilities

  • Printing of claims
  • Input information in whatever billing system eg. QCARE, OMNIPRO or FSS
  • Submitting billing to Medicaid
  • Billing adjustment
  • Printing of Claims – verify, matching claims with authorization received
  • Mail claims out in a timely fashion
  • Inputs information in the billing software (Qcare, Ominpro, FSS)
  • Follow up on denials if there is a need to submit do so, otherwise pass on to Collections
  • Ensure all late charges are done
  • Submit all Medicare claims with a memo stating all claims that were submitted daily or weekly
  • Ensure all billing errors are corrected in the Medicare system
  • Prepare billing folders
  • Assume leadership in the absence of the manager and provide assistance to the Department VP as needed.
  • Create and maintain documentation of policies, procedures, deadlines, and other preferences related to billing, collection, cash posting, unbilled items, etc.
  • Assist in preparing monthly AR reports and responses for submissions, as well as other ad-hoc assignments.
  • Prioritize multiple concurrent assignments and work with a sense of urgency.
  • Perform other related senior-level duties as assigned.
  • Demonstrate proficiency in MS Excel, including advanced features such as VLOOKUP, pivot tables, and filters.
  • Work independently with limited supervision, demonstrating a strong work ethic.
  • Occasionally work outside of established business hours and adjust personal schedule to meet deadlines as required.
  • Assist in the preparation of analytical reports
  • All other duties as assigned
  • Assist with the orientation and training of new staff as requested
  • Assist with the data entry
  • Pulling of charts whenever it’s necessary for Billing
  • Assist with the writing of BID’s
  • Participate in Americare’s functions

Benefits

  • Comprehensive Medical/Dental/Vision Benefits
  • Retirement Plan (401k with company match)
  • Generous Time off including vacation, sick time, personal days and your birthday off
  • Team-oriented company culture
  • Opportunity for advancement
  • Supportive management team
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