Senior Partner Manager, Product Partnerships - Partner Success

Jobber•Edmonton, AB

2d•CA$166,200 - CA$224,800

About The Position

Jobber is seeking a Senior Partner Manager, Product Partnerships - Partner Success to join their Product Partnerships team. This role is responsible for managing a portfolio of strategic technology partners and defining the long-term partner success function post-activation. The position combines direct book-of-business accountability with strategic program leadership, focusing on designing and operationalizing Jobber’s approach to partner lifecycle management. This is a highly strategic and commercially minded role requiring executive relationship management, cross-functional leadership, operational rigor, and experience scaling product partnerships in a fast-growing environment. Travel to partner sites and industry conferences may be required.

Requirements

Proven experience in product partnerships, strategic account management, or business development within technology companies
Experience managing and growing a portfolio/book of partners with measurable commercial impact
Demonstrated success building or scaling partner programs and lifecycle frameworks
Strong commercial acumen and experience negotiating complex agreements
Proven ability to exceed growth and revenue targets
Executive presence and ability to influence senior stakeholders internally and externally
Data-driven mindset with the ability to translate insights into strategic action
Technical fluency and understanding of product development and APIs
Strong cross-functional collaboration skills in a fast-paced environment
Passion for building structured systems while driving real business results
Willingness to travel regularly for conferences and partner engagements

Responsibilities

Own and manage a defined book of strategic technology partners post-activation
Drive day-to-day partner management, ensuring alignment on shared goals and KPIs
Develop and execute joint business plans to accelerate revenue, adoption, and product expansion
Identify upsell, cross-sell, and new integration opportunities within your portfolio
Lead executive business reviews and ongoing performance discussions
Manage renewals and lead complex commercial negotiations to maximize value for Jobber
Own the partner function post-activation, establishing a structured and scalable engagement model
Design and implement the end-to-end partner journey from launch through scale
Define partner success metrics, health indicators, and governance standards
Document best practices and create repeatable frameworks for partner management
Establish meeting cadences, reporting templates, QBR structures, and growth playbooks
Build scalable processes that enable the broader team to manage partners consistently and effectively
Influence partner product roadmaps to align with Jobber’s strategic priorities
Identify ecosystem gaps and conduct buy/build/partner analyses
Monitor market, industry, and competitive trends to inform partnership strategy
Partner closely with the Business Development Manager, Technology Partnerships to ensure seamless transition from deal activation to growth
Collaborate with Product, Engineering, Marketing, Sales, and Success teams to align partnership initiatives with Jobber’s broader business objectives
Enable co-marketing and co-sell motions to drive customer acquisition and retention
Provide partnership insights and performance reporting to senior leadership