Senior Paralegal, Legal & Risk

Horizon Services•Philadelphia, PA

2d•Remote

About The Position

Horizon Services is seeking an experienced Senior Paralegal to serve as the operational backbone of its growing Legal, Risk & Compliance function. The role owns matters from intake through resolution, working with direction from the General Counsel rather than close supervision. The primary focus is actively managing auto, general liability and workers’ compensation claims, as well as related litigation, across a multi-state, multi-entity field services business. The Senior Paralegal works with the Senior Disability & Leave Manager, broker, third-party administrator (TPA), carriers and defense counsel to resolve matters efficiently and cost-effectively. The role also supports the corporate insurance program, contract administration and lease administration across the company’s location portfolio.

Requirements

At least 7 years of paralegal experience, in-house or defense-side, with substantial claims and litigation management experience.
Hands-on experience managing auto/fleet, general liability and/or workers’ compensation claims, including litigated claims, while working directly with TPAs, carriers, brokers and defense counsel.
Solid understanding of reserving, the claim lifecycle, settlement and subrogation.
Experience supporting corporate risk management, including insurance programs, certificates of insurance and contractual risk transfer.
Strong analytical skills, including the ability to turn claims data into clear, decision-ready summaries.
Excellent writing, communication and organizational skills.
Advanced Excel skills and comfort with claims portals and data systems.
A Bachelor’s degree or Paralegal Certificate, or an equivalent mix of education and experience.

Nice To Haves

Commercial real estate or lease administration experience across a multi-location portfolio.
Experience in field services, construction, home services or fleet-based businesses.
Experience with matter management, contract lifecycle or claims management systems.

Responsibilities

Serve as the day-to-day contact for the TPA, carriers and broker on auto, general liability and workers’ compensation claims, in partnership with the Senior Disability & Leave Manager.
Manage open claims by monitoring reserves, tracking claim aging, pursuing action plans and escalating high-exposure matters.
Prepare for claim reviews, roundtables and settlement discussions.
Coordinate first notice of loss and incident reporting from the field.
Partner with HR and operations on return-to-work and light-duty programs.
Build monthly and quarterly claims dashboards and trend reports for leadership and the Board.
Identify and pursue subrogation and recovery opportunities.
Manage litigated matters with the General Counsel and outside counsel, tracking strategy, deadlines and exposure.
Maintain the litigation calendar and critical-date tracking.
Issue legal holds, coordinate discovery and process subpoenas.
Draft discovery responses, pleadings and correspondence, and prepare deposition, mediation and trial materials.
Help manage outside counsel, including reviewing invoices against budgets and billing guidelines.
Support the corporate insurance program, including renewals, underwriting submissions and policy tracking.
Hold the broker, TPA and carriers to service and reporting expectations.
Manage certificates of insurance, additional-insured requests and contractual risk transfer.
Maintain loss runs and risk data for renewals and due diligence.
Support vendor and subcontractor onboarding and train field leaders on incident reporting.
Run contract intake, maintain templates and the contract repository, and draft routine agreements.
Maintain lease abstracts and critical dates, and manage renewals well ahead of deadlines.
Help build repeatable processes, trackers and technology for the growing function.
Support license renewals and provide backup coverage for the General Counsel.
Take matters from start to finish, prioritize by exposure, flag issues early and bring recommendations.
Work effectively with branch managers and technicians as well as lawyers, maintain accurate trackers, and handle confidential and privileged information with care.