Senior Paralegal

Deloitte CWS • Washington, DC

5h • Onsite

About The Position

The Senior Paralegal will be responsible for providing comprehensive paralegal and case management support for active matters. This role involves answering and documenting calls from a claimant hotline, conducting follow-up communications, gathering factual information, and maintaining accurate case records. The Senior Paralegal will also be responsible for organizing and tracking documents, searching databases for related matters, and supporting litigation efforts.

Requirements

• Requires paralegal certificate, or JD, or currently attending an ABA-accredited law school, having completed at least one year of study, or an equivalent level of legal training or experience; or an equivalent level of education may be substituted.
• At least two years of litigation paralegal experience or project experience is required.
• Strong verbal and written communication skills, including the ability to interact professionally with claimants and members of the public.
• Ability to conduct intake and follow-up conversations to gather relevant facts and information.
• Strong note-taking, documentation, and recordkeeping skills with attention to accuracy and detail.
• Excellent organizational skills, including the ability to manage large volumes of records, documents, and claimant-related information.
• Experience supporting litigation, case management, and maintenance of case-related files and materials.
• Ability to search databases, identify related matters, and organize information for reference or investigative support.

Nice To Haves

• Spanish-language capability
• Relativity experience
• Prior case-record maintenance experience

Responsibilities

• Answer and document calls received through the claimant hotline.
• Conduct follow-up communications with individuals who have submitted complaints or concerns.
• Gather facts and claimant-provided information without making claimant determinations or independent assessments.
• Maintain accurate case records, notes, documentation, and supporting materials.
• Organize, store, and track documents received from claimants, respondents, and other sources.
• Provide traditional paralegal and case-management support for active matters.
• Search databases for prior or similar complaints, related matters, and comparable complaint patterns.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree