Senior Outreach Program Coordinator

The University of Texas at Austin•Austin, UT

7d•Onsite

About The Position

The purpose of this position is to effectively recruit and enroll enthusiastic undergraduate students to the programs in the College of Liberal Arts. This role involves serving as an active and engaged staff member in the Office of Student Engagement and College of Liberal Arts, developing and managing assigned office procedures and records, and providing assessment for assigned programs. The coordinator will also assist with special projects and other duties as assigned by leadership. A key function is facilitating applications and enrollment by building relationships with prospective students through individual communication via phone, email, and in-person meetings. The position also includes conducting presentations and tours, facilitating information sessions, and meeting with prospective students and families. Utilizing a client-relationship-management (CRM) database is essential for managing engagement throughout the college search and enrollment processes. The role also involves developing and coordinating recruitment and yield programs, including on-campus and off-campus events, and partnering with the UT Office of Admissions on various recruitment initiatives. Collaboration with marketing and communications teams to create promotional materials and engaging with various stakeholders are also crucial aspects of this position. The coordinator will help establish enrollment priorities, develop strategies for increasing interest in academic programs, and maintain a strategic recruitment plan, monitoring outcomes and assessing effectiveness. Travel across Texas to represent the College of Liberal Arts at Admissions events is required. Additionally, the position involves supervising and leading the COLA Dean’s Ambassadors group, including recruitment, hiring, training, and coaching them for public speaking and engagement with diverse audiences. This includes facilitating their training and collaborating to produce visit experiences.

Requirements

Bachelor’s Degree with at least 5 years of relevant work experience or Master’s Degree with 3 years' relevant work experience.
Excellent verbal, written, organizational, interpersonal communication, and presentation skills.
Ability to work well as part of a team and independently; demonstrated collaboration skills with many different units.
Flexibility to travel on nights and weekends as needed.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Experience with public speaking or giving presentations to large groups.
Comfortable leading one-on-one conversations and group presentations with students and families about the College of Liberal Arts.
Previous experience leading and managing students.
Familiarity with a University setting and admissions.
Experience with event logistics and planning.

Responsibilities

Serve as an active and engaged staff member in the Office of Student Engagement and College of Liberal Arts.
Develop and manage assigned office procedures and records, ensuring data integrity.
Provide assessment for assigned programs.
Assist with special projects and other duties as assigned by leadership.
Facilitate applications to and enrollment in the College of Liberal Arts and build relationships with prospective students by communicating with and engaging prospective students throughout the college selection, admission, and enrollment processes on an individual basis via phone, email, and in-person meetings.
Conduct presentations and tours on the undergraduate experience, outcomes, and admissions processes for the College of Liberal Arts.
Facilitate weekly COLA general information sessions both in person and virtually.
Meet individually with prospective students and families at the request of the President’s Office and Development Office.
Schedule office hours for guests/visitors to UT Austin that have also expressed interest in learning more about COLA.
Utilize the client-relationship-management (CRM) database to manage engagement with prospective undergraduate students throughout the college search and enrollment processes.
Develop and coordinate recruitment and yield programs specific to the College of Liberal Arts, including but not limited to on-campus events, individual and group visits, and off-campus programs.
Determine the appropriate audience, schedule, agenda, and venue for recruitment programs.
Secure space and arrange for A/V and custodial support for events.
Coordinate event-related marketing, communications, and registration.
Coordinate the participation of faculty, students, and staff as needed for events.
Monitor projected and actual expenditures in accordance with budget allocations.
Partner with UT Office of Admissions on outreach, recruitment, and yield events including, but not limited to, Texas Preview days, LEAD, Hooked on College, and Future Longhorn Dinners.
Collaborate with marketing and communication and COLA Public Affairs to create promotional materials such as brochures, emails, and videos.
Engage prospective students, families, schools, high school counselors, and community-based organizations (CBOs) using printed materials, email, social media, and departmental websites.
Communicate with high school admissions counselors about COLA majors, minors, and opportunities; promote the value of a liberal arts education to high school counselors and prospective students and families.
Collaborate with COLA Leadership and Office of Admissions to establish the College of Liberal Arts’ undergraduate enrollment priorities.
In conjunction with Department Chairs and COLA administrators, develop strategies for increasing interest and enrollment in academic programs housed in the College.
Develop and maintain a strategic recruitment plan, monitor enrollment outcomes, and assess the effectiveness of recruitment activities in shaping outcomes.
Assist with implementation and execution of events hosted by the Office of Admissions.
Travel to destinations across Texas to represent COLA at Admissions events; partner with Admissions staff at Regional offices on events and information sessions.
Work towards advancing the goals of the Office of Admissions, with emphasis on the College of Liberal Arts.
Supervise and lead COLA Dean’s Ambassadors group consisting of about 15-20 undergraduate students; coordinate recruitment, hiring, and training of Ambassadors group; coach Ambassadors on public speaking and prepare group to engage with a varied audience including prospective students and families, Dean’s Advisory Council, and Parents Council.
Facilitate training of this paraprofessional role and collaborate to produce our visit experiences, including in-person and virtual information sessions, COLA tours, and other coordinated events to the college.