Senior Outage Coordinator, Electric Control Centre

natgridProd•Town of Salina, NY
•$105,000 - $148,000

About The Position

National Grid is hiring a Senior Outage Coordinator (Transmission) in Liverpool, New York. The Outage Coordination department plans and schedules routine maintenance and project work on the electric system across Upstate New York, working with internal and external stakeholders to support safe, reliable, and efficient delivery of work. The Outage Coordinator plans, schedules, and coordinates activities on the Transmission system to support maintenance and capital projects. The role balances system conditions, operational constraints, and resource availability while minimizing risk to the electric system. It works closely with field operations, control center operations, project management, engineering groups, customers, neighboring utilities, generators, and NYISO. The position also supports outage planning innovation as the electric system becomes more complex and the energy transition progresses. The role includes participation in an initial, on-the-job, and periodic continuing training program. The position has a career path with advancement opportunities as the employee develops experience, expertise, and technical skills. Candidates are assessed against the role’s minimum qualifications and their individual experience.

Requirements

  • Bachelor’s degree in Electrical Engineering, another engineering discipline, or a related technical field, or an equivalent combination of education and experience.
  • Experience in electric system operations, control center operations, outage coordination, or related utility operations.
  • Strong understanding of utility outage planning, clearance coordination, and reliability compliance requirements.
  • Knowledge of substation and transmission line construction, maintenance practices, operational limitations, and power system operations concepts.
  • Ability to assess system risk, analyze complex issues, and make sound operational decisions in a fast-paced, dynamic environment.
  • Strong organizational, analytical, and problem-solving skills, with a high level of attention to detail.
  • Excellent communication, collaboration, and customer service skills, including the ability to build effective working relationships across technical, operational, and stakeholder groups.
  • Ability to prioritize competing demands, manage multiple stakeholders simultaneously, and work effectively independently and as part of a team.
  • Proven ability to lead, influence, and foster collaborative partnerships across internal and external organizations.
  • Ability to work without current or future visa sponsorship.

Nice To Haves

  • Familiarity with EMS/SCADA systems, outage management systems, scheduling tools, and emerging digital technologies used in utility operations.
  • Experience performing load flow studies.

Responsibilities

  • Coordinate with field operations to schedule and process project work, routine maintenance, and other Transmission system work activities.
  • Coordinate with field operations, customer representatives, and Transmission customers to facilitate and process customer work requiring isolation from the Transmission system.
  • Work with field operations on alternative construction methodologies for planned work to reduce outage duration, system impact, and customer risk exposure.
  • Identify bundling opportunities and check for conflicts with approved work before approving additional scheduled work.
  • Identify and record load at risk associated with work applications and create contingency response plans to mitigate customer risk exposure.
  • Collaborate with Transmission Control Center Operations and Distribution Outage Coordinators to support planned work execution.
  • Coordinate internal and external work schedules with neighboring utilities, generators, NYISO, and other stakeholders.
  • Perform power flow studies for outages and impactful work, accounting for other planned system work and assessing reliability margins.
  • Approve Transmission system work activities in accordance with internal procedures and the appropriate balance between workload and schedules.
  • Communicate approved, cancelled, and rescheduled work to field supervisors to support work bundling and field labor planning.
  • Provide clear and reliable outage application work plans to control rooms and communicate advance notice to internal and external stakeholders.
  • Participate in outage review meetings and planning sessions to communicate schedules, priorities, and constraints.
  • Follow Outage Coordination processes, procedures, outage plan approval workflows, and configuration change management policies.
  • Develop and maintain constructive working relationships with control centers, NYISO, project management, field operations, engineering, neighboring utilities, and Transmission customers.
  • Participate as required in initial, on-the-job, and continuing Outage Coordination training.
  • Advance in the Outage Coordinator progression series in a timely manner in accordance with development progress and the expectations of the Outage Coordination (Transmission) Manager.
  • Ensure compliance with applicable FERC, NERC, NPCC, NYISO, and control room standards.
  • Develop and maintain knowledge of Clearance and Control procedures, thermal and voltage limits, relay settings, and Transmission switching requirements.
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