Senior System Operator, Transmission, Electric Control Centre Operations
About The Position
National Grid is hiring a Senior System Operator for its Transmission Control Center Department in Liverpool, New York. The Transmission Control Center operates, monitors, and controls transmission assets of 115 kV and above across Upstate New York in a 24x7 facility. The department works closely with field operations, NYISO, engineering groups, and other utilities to maintain system and customer reliability. The Senior System Operator supports safe, secure, reliable, and efficient operation of the New York transmission system in accordance with FERC, NERC, NPCC, NYISO, and National Grid requirements, standards, and procedures. This is a shift position requiring 12-hour rotating shifts. Candidates must pass an aptitude test and complete an in-depth six-month training curriculum to gain the qualifications and skills for the role. Training may include NERC Reliability Coordinator Certification, Clearance and Control authorization, time with National Grid Field Operations, and on-the-job training.
Requirements
- Associate’s degree in Electrical Engineering, another Engineering discipline, or a related STEM field, and/or at least five years of experience in operations, maintenance, engineering, or real-time monitoring of electric transmission, distribution, or generation systems, or a comparable control room environment; applicable military experience is included.
- Knowledge of power system operations, power flow analysis, transmission system equipment, Energy Management Systems (EMS), and SCADA systems.
- Demonstrated analytical, critical-thinking, and problem-solving skills in a fast-paced operational environment.
- Strong verbal and written communication skills, including the ability to coordinate activities and communicate during normal and emergency system conditions.
- Strong organization and attention to detail, with the ability to manage multiple priorities.
- Ability to work effectively as both a team member and leader.
- Ability to work 12-hour rotating shifts, including nights, weekends, holidays, and emergency response events.
- Must possess or be able to obtain NERC Reliability Coordinator Certification, applicable clearance, and Control Authorization within one year of hire.
- Must be able to work without current or future visa sponsorship.
Responsibilities
- Provide technical support to the Transmission Control Center for safe, secure, reliable, and efficient operation of National Grid’s New York transmission system.
- Assist in resolving system failures and equipment problems to ensure reliable system performance.
- Coordinate generator dispatch with generators and NYISO.
- Perform system and operating studies for planned work and real-time operations, including thermal and voltage analysis using power flow analysis software.
- Maintain effective working relationships with EMS staff, NYISO, field workforce, engineering departments, distribution control centers, neighboring utilities, generators, and transmission customers.
- Ensure compliance with National Grid procedures and regulatory standards through knowledge and internal controls.
- Help develop, integrate, and administer the Distributed Energy Resource (DER) market in the National Grid New York Transmission Control Center.
- Oversee switching operations on the National Grid transmission system.
Benefits
- Career path with advancement opportunities within and across bands as employees develop and acquire experience, expertise, and technical skills.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
