Senior OS Software Engineer, Field Engagement & Analytics

Apple • Cupertino, CA

19h

About The Position

The SWE Data Analytics organization aims to understand how Apple devices are used and how they can be improved, as well as the problems users experience. This role is for a Senior Software Engineer to develop OS data collection services. The ideal candidate will have experience in embedded systems software development and an interest in data collection techniques. The SWE Data Analytics team collects, stores, and analyzes diagnostics and usage data from Apple devices globally, prioritizing user privacy. The insights derived from this data inform product strategies across software and hardware development, directly impacting the quality and reliability of Apple products. The on-device software developed will be deployed on millions of devices worldwide, playing a crucial role in enhancing Apple products. As a Senior Software Engineer on the Device Diagnostics Data team, you will be responsible for the tools, daemons, and frameworks that form the core of the data pipeline. You will develop and ship software for all Apple platforms (macOS, iOS, tvOS, watchOS, and visionOS) and work closely with various Apple teams to guide technical decisions for data collection strategy.

Requirements

• B.S. in Computer Science or equivalent experience
• 5 years experience in software development
• Understanding of operating systems fundamentals including process management, memory management, inter-process communication, concurrent programming, and synchronization primitives
• Understanding of privacy-preserving data collection techniques and security best practices
• Expert level experience with one of the following languages and related development tools: C++, Objective-C, Swift
• Excellent communication skills and ability to collaborate effectively across multiple business and technical teams
• Excellent problem solving, critical thinking, and interpersonal skills
• Familiarity with Gen AI coding tools and a demonstrated ability to use them for design, code generation, and debugging

Nice To Haves

• Experience in designing and building OS level software with its concomitant constraints and requirements
• Experience with telemetry, analytics, or observability systems
• Experience with performance optimization under constrained environments (memory, CPU, battery, network)
• Highly professional, with the ability to deliver solid work on tight schedules
• Proven ability to ramp up quickly in new environments, self-direct, and deliver meaningful contributions with minimal onboarding time
• Strong object-oriented and systems software design skills
• Demonstrated ability to mentor junior engineers and provide technical leadership

Responsibilities

• Take ownership of the tools, daemons, and frameworks that make up the foundation of the data pipeline
• Develop and ship software for all Apple platforms (macOS, iOS, tvOS, watchOS, and visionOS)
• Collaborate closely with teams across Apple to drive technical decisions that will shape the data collection strategy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees