Senior Ops Engineer (22751)
About The Position
RenXTech, a wholly owned subsidiary of Buchanan & Edwards, is an Equal Opportunity Employer. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Ops Engineer: owns enterprise reliability, automation, observability, major incident management, and operational strategy across infrastructure, cloud, and cybersecurity domains. To keep breaking barriers and redefining what's possible, we’re looking for candidates with the following exceptional technical capabilities: Lead operational support for enterprise infrastructure, cloud environments, and critical business applications. Design and implement highly available, scalable, and resilient operational solutions. Lead root cause analysis (RCA) efforts for major incidents and outages. Drive automation initiatives to reduce manual processes and improve operational efficiency. Establish and maintain operational standards, procedures, and runbooks. Monitor system performance, availability, capacity, and reliability metrics. Partner with engineering, cybersecurity, networking, and business teams to support service delivery. Manage and optimize operational processes including Incident, Problem, Change, and Configuration Management. Provide technical leadership during critical incidents and production events.
Requirements
- Must be a U.S. Citizen
- Must have an Active TS/SCI clearance with Polygraph
- Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. Equivalent experience may be substituted for formal education.
- 10+ years of IT operations, infrastructure engineering, or site reliability experience.
- Experience supporting large-scale enterprise environments.
- Experience operating hybrid cloud and on-premises infrastructure.
- Proven success leading major incident response and service restoration efforts.
- Experience implementing operational automation and monitoring solutions
- Windows and Linux server administration
- Virtualization platforms (VMware, Hyper-V)
- Storage technologies (SAN, NAS)
- Enterprise backup and recovery solutions
- Active Directory and identity management
- AWS, Azure, or Google Cloud Platform
- Infrastructure as Code (IaC)
- Cloud monitoring and operational support
- Hybrid cloud architectures
Responsibilities
- Lead operational support for enterprise infrastructure, cloud environments, and critical business applications.
- Design and implement highly available, scalable, and resilient operational solutions.
- Lead root cause analysis (RCA) efforts for major incidents and outages.
- Drive automation initiatives to reduce manual processes and improve operational efficiency.
- Establish and maintain operational standards, procedures, and runbooks.
- Monitor system performance, availability, capacity, and reliability metrics.
- Partner with engineering, cybersecurity, networking, and business teams to support service delivery.
- Manage and optimize operational processes including Incident, Problem, Change, and Configuration Management.
- Provide technical leadership during critical incidents and production events.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
