Senior Operations Support Specialist

Na Ali'i Consulting & Sales, LLC.,
$115,000 - $135,000Onsite

About The Position

Nakupuna Companies is seeking a Senior Operations Support Specialist to support the Department of State (DoS) Bureau of Global Acquisitions (GA). The DoS has a robust Acquisition Program with an average annual spend portfolio of ~$12 billion executed through approximately 25,000 contract transactions and $4.7 billion executed through approximately 1,200 federal assistance (grants) awards supporting a diverse mission set. GA reports to the Undersecretary for Management and has three organizational elements: Acquisition Management Directorate (GA/AM), Acquisition Policy Directorate (GA/AP), and Federal Assistance Directorate (GA/FAM).

Requirements

  • Minimum five (5) years of administrative or operations support experience
  • Demonstrated experience supervising support staff or leading operational teams
  • Proficiency with facility management systems, inventory tracking software, and vendor management
  • Strong problem-solving, project coordination, and leadership skills
  • Experience developing standard operating procedures and process improvement initiatives
  • Excellent stakeholder management and communication skills
  • High School Diploma or equivalent required

Nice To Haves

  • Associate's or Bachelor's degree preferred

Responsibilities

  • Provide day-to-day administrative and operational support for GA office facilities and personnel
  • Manage office inventory systems, track supplies, and coordinate procurement of office materials and equipment
  • Process and track support tickets through appropriate systems to ensure timely resolution of facility and equipment issues
  • Coordinate shredding services and ensure proper handling of sensitive documents in accordance with Department security protocols
  • Manage seating arrangements, space allocation, and workspace configurations to optimize office efficiency
  • Submit and track building maintenance tickets and coordinating with facility management for repairs and improvements
  • Provide reception support, visitor management, and general administrative assistance as needed
  • Maintain accurate records of office assets, equipment assignments, and facility related documentation
  • Support meeting and event logistics including room reservations, setup, and audiovisual equipment coordination
  • Coordinate onboarding and offboarding logistics for contractor personnel including workspace assignments, Government Furnished Equipment provisioning and return, access badge coordination, and inventory tracking
  • Perform other duties as assigned to support the operational effectiveness of GA offices

Benefits

  • The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location.
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