Senior Operations Supervisor (Onsite)

RTX•Windsor Locks, CT

2d•$86,800 - $165,200•Onsite

About The Position

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. As a Senior Operations Supervisor, you will lead a team of approximately 30 employees supporting Collins Aerospace aftermarket repair operations. You will be responsible for the day-to-day execution of second shift operations, ensuring safety, quality, delivery, customer service, and productivity objectives are achieved while developing a strong, accountable, and engaged team.

Requirements

University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
Ability to work 1st shift hours: Monday - Friday 7AM – 3:30 PM.

Nice To Haves

Experience in production, operations, manufacturing, repair, or a related environment in a supervisory or leadership role.
Experience in aerospace MRO, component repair, overhaul, or aftermarket operations.
Lean manufacturing or continuous improvement experience.
Experience using SAP or equivalent enterprise systems.

Responsibilities

Lead and develop a team of union employees, establishing clear expectations and fostering a culture of accountability, safety, quality, and continuous improvement.
Provide hands-on leadership and oversight of second shift operations, ensuring work is prioritized and completed safely, efficiently, and in accordance with established procedures.
Plan and coordinate daily staffing, workflow, and resources to meet turnaround time (TAT), on-time delivery, customer service, and productivity objectives.
Monitor shift performance, identify operational constraints, and take timely action to address issues impacting safety, quality, delivery, productivity, or customer satisfaction.
Partner with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve operational issues and ensure timely completion of repair activities.
Drive continuous improvement and cost-reduction opportunities by identifying process inefficiencies and implementing Lean methodologies and best practices.
Ensure employees are properly trained and qualified to perform assigned work in accordance with FAA-acceptable work instructions, procedures, and applicable regulatory requirements.
Ensure adequate staffing and resources are available to properly handle, protect, segregate, and preserve parts throughout the repair process.
Maintain effective communication across shifts and with leadership to ensure seamless handoffs, alignment on priorities, and timely escalation of issues.
Use operational and business systems, including SAP or equivalent enterprise systems, to monitor performance, manage resources, and support data-driven decision making.

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Annual short-term and/or long-term incentive compensation programs