Senior, Operations Specialist- Benefits Day One
About The Position
The Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and assists in coordinating all aspects of daily operations. The role supports operational troubleshooting and resolution, maintains and distributes departmental information, communicates with supervisors and managers, maintains the office, and serves as the KRONOS proxy for daily updates for drivers and helpers. The position uses Microsoft Suite and additional software tools to manage daily tasks involving procurement, time and attendance, safety incidents, and contract labor. It also assists with payment processing and other financial tasks, supports implementation of operational projects, and communicates with customers about service issues and employees about scheduling and work assignments as needed. The job primarily operates in a professional office environment and routinely uses standard office equipment.
Requirements
- High school diploma or GED (accredited).
- Two years of relevant work experience, in addition to education requirements.
- Must be at least 18 years of age.
- Must be legally eligible to work in the country where the position is located.
Responsibilities
- Assist with troubleshooting and resolving safety, service, and operational issues.
- Maintain and distribute department-related information daily.
- Communicate with other supervisors and managers about operational matters.
- Maintain the office.
- Serve as the KRONOS proxy for daily updates for drivers and helpers.
- Use Microsoft Suite and additional software tools to manage daily tasks, including procurement, time and attendance, safety incidents, and contract labor.
- Assist with processing payments and other financial tasks as necessary.
- Assist with implementing operational projects as needed.
- Communicate with customers about service issues as required.
- Communicate with employees about scheduling and work assignments as needed.
Benefits
- Medical, dental, vision, life insurance, and short-term disability.
- Stock purchase plan.
- Company matching on a 401(k).
- Paid vacation, holidays, and personal days.
- Benefits may vary by site.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
