Senior Operations Specialist Orthopedic Health and Acute Care Surgery

Corewell Health • Grand Rapids, MI

2d • Onsite

About The Position

The Senior Operations Specialist is responsible for supporting and advancing the strategic objectives of the Orthopedic Health and Acute Care Surgery (ACS) division. This position plays a pivotal role in the development, execution, and evaluation of programs and projects. Key duties include overseeing daily operational activities, collaborating with leadership to ensure alignment with divisional goals, and providing analysis to drive informed decision-making. The Senior Operations Specialist serves as a critical liaison between teams, facilitating efficient operations and contributing to the continuous improvement of processes and outcomes within the division.

Requirements

• Bachelor's Degree or equivalent business, healthcare administration or related field
• At least 5 years of relevant experience

Nice To Haves

• Master's Degree
• Proven leadership experience
• Experience working in healthcare and working within in an organization of size and complexity comparable to Corewell Health

Responsibilities

• Provides operational leadership for new and existing programs and projects.
• Ensures required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner.
• Prepares progress reports, study results and other reports as required.
• Collects and analyzes process, productivity, value and quality related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
• Directs, organizes, and engages in process and quality improvement initiatives.
• Responsible for identifying, leading, and implementing recommendations to improve operational efficiency, new services for area of responsibility and creates documentation of new established workflows.
• Serves as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives.
• Develops action and projects plans focused on operations and running the business.
• Leads compliance activities across the organization to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.
• May work on initiatives that span across several service lines.
• May serve as interim leadership

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Senior