Senior Operations Specialist

MAI WEALTH MANAGEMENT, INC.•Independence, OH

About The Position

The Senior Operations Specialist is responsible for processing a variety of daily operational requests such as account onboarding, maintenance, transaction entry, billing, quarterly reporting, and other client and advisor requests. This role provides support to ensure the Investment Operations team efficiently meets the front, middle, and back-office needs of the firm. The Senior Operations Specialist partners with other team members, along with the Operations Team Leader, to execute a varied and diverse set of tasks to meet both short and long-term goals for our private equity group.

Requirements

B.A. or B.S. degree, in Finance, Accounting, or related field
Minimum 3 years of experience in securities operations
Knowledge of equity securities, fixed income securities, and various pooled investment vehicles
Proficient with Microsoft Office suite, including Excel, Outlook, Word, Adobe, PowerPoint
Thrives in a fast-paced and dynamic team-based, collaborative environment, and works well with others to resolve conflicts.
Strong organizational and interpersonal skills with a demonstrated commitment to teamwork and partnerships
Excellent oral and written communication skills
Demonstrated problem solving and analytical abilities, with a focus on analyzing information and resolving complex problems.
Organized, detail-oriented, able to meet deadlines, while still maintaining flexibility to prioritize and execute to meet client and firm needs and support peak volumes.
Ability to learn other MAI financial software tools and stays abreast of software updates.
Maintains absolute confidentiality of all client information and safeguards client and firm data; maintains high ethical standard in all practices.
Professional and positive demeanor, superb work ethic, high level of personal ethics and integrity

Nice To Haves

Certified Securities Operations Professional (CSOP), Certified Trust Operations Professionals™ (CTOP™), or other similar designation a plus

Responsibilities

Ability to work in a dynamic environment, where the roles and responsibilities are evolving in response to the implementation of new processes and procedures.
Prepares monthly, quarterly, and annual investment reporting packages.
Manages daily reconciliation process and trade settlements.
Manages quarterly Investment Management fee invoices and uploads files to custodians for payments.
Ensures model trade orders are created timely and accurately and traded away for best execution based on Prime Brokerage agreements on file at the custodian bank.
Provides back up support for trade order creation.
Demonstrates proficiency with CRM application, including but not limited to workflow design, integration with Advent products, and problem resolution.
Monitors the up time of operations software and supports the Operations Team Leader and Director of Operations as the primary contact for technical support and resolution for Advent products: MOXY, APX, and Revenue Center
Understands the methodologies used in calculating portfolio and composite performance preferences for GIPS standards.
Knows investment portfolio accounting and functions, such as custody reconciliation, corporate actions, and pricing.
Promotes and implements best practices in the application of policies, processes, procedures, and other elements of governance affecting operational risk throughout the organization.
Participates on projects as needed.