Senior Operations & Projects Manager | Brooklyn, NY · $120,000–$150,000 + Bonus- 2535

Bhired•Brooklyn, NY

8d•Onsite

About The Position

A fast-growing technology company serving the construction and real estate industries is looking for a Senior Operations & Projects Manager to bring structure, accountability, and strong execution to a growing business. The company provides remote monitoring solutions for construction sites and real estate properties, combining technology with live monitoring to help clients protect their assets. This is a hands-on role for someone who loves building systems, tracking KPIs, and making sure projects and day-to-day operations stay on track.

Requirements

Strong experience in operations, project management, or a similar role
Excellent organizational and execution skills
Strong ability to build systems and improve processes
Experience creating and tracking KPIs, dashboards, and operational reports
Comfortable managing multiple complex projects at once
Strong communication and leadership skills
Analytical, detail-oriented, and highly accountable
Ability to work independently in a fast-paced, growing environment

Nice To Haves

Experience managing vendors is a plus
Experience in technology, construction, real estate, or a related industry is a plus

Responsibilities

Build and improve operational systems across multiple departments
Create KPIs, scorecards, and accountability metrics for teams
Monitor performance, identify issues, and provide key insights to leadership
Identify operational bottlenecks and implement scalable solutions
Manage projects from planning through execution
Coordinate projects across internal teams and external partners
Oversee multiple monitoring workflows, including automated and manual client-specific processes
Keep stakeholders aligned, deadlines on track, and projects moving forward
Manage technology rollouts and beta testing of new monitoring software
Evaluate new tools based on accuracy, effectiveness, and cost
Provide leadership with clear reporting on operational performance and project status