Senior Operations Project Consultant

Bank of America • Charlotte, NC

1d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for consulting on large, complex projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement changes and improvements brought about by the project. Corporate Accounts Payable (CAP) is a global operations function that supports 42 countries.We are an integrated team with plenty of opportunity to learn and grow as our functional teams include: Payee Operations & Invoicing, Global Employee Expense Reimbursement, Global Service Center & Card Administration, AP Research & Accounting , Indirect Tax (Business Personal Property, US Sales & Use tax and Withholding taxes), and Project Initatives teams.This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

Requirements

• 3-5 years of relevant experience in consulting large, complex projects
• Leads and drives day‑to‑day project activities related to Finance tools and solutions, managing a portfolio of large and complex initiatives
• Demonstrates strong subject‑matter expertise in financial systems and processes, with a solid understanding of Finance, Accounting, Technology, and Project Management.
• Strong communication and presentation skills for Senior Leaders
• Highly organized with strong project/time management skills
• Strong analytical, research and problem-solving skills
• Ability to drive decision making
• Ability to manage complex body of work
• Ability to build and manage partnerships within a cross-functional team model
• Highly organized with strong project/time management skills
• Ability to balance intersecting priorities and to work independently
• Bachelor's Degree

Nice To Haves

• Serves as a hands‑on individual contributor, actively involved in the analysis, review, and delivery of project deliverables.
• Partners with management to help shape solution strategies and works directly with Senior Finance Leaders and Senior Line of Business leaders to support strategic project direction.
• Collaborates closely with Change Management, Technology partners, and the user community to deliver initiatives on time, on scope, and on budget.
• Represents Corporate Accounts Payable operational functions, including Invoice Processing, Vendor Management, Payment Activities, Client Service, Sales & Use Tax (Indirect Tax) and Research and Accounting services.
• Coordinates activities and processes across the Accounts Payable organization to ensure alignment and operational continuity.

Responsibilities

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Coordinates with the business to execute on defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
• Drives partnerships with operations management to create project impact and provide direction and guidance to internal teams
• Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues
• Performs risk management activities to minimize project risks
• Creates and maintains comprehensive project documentation
• Leverages business knowledge to identify opportunities for improvement and supports change execution

Benefits

• Access to paid time off
• Resources and support to our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior