SENIOR OPERATIONS MANAGER

Compass Group • Charlotte, NC

5d

About The Position

ESFM is the corporate facilities management (FM) division of Compass Group USA. ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job Summary: This individual will be in charge of planning, evaluating, implementing and reporting on departmental operations. The Operations Manager is responsible for providing assistance in the oversight of business activities, strategic planning, and program administration.

Requirements

• Bachelor’s degree
• 3+ years operations experience
• Finance experience a plus
• Strong project management skills a must
• Excellent communication and organization skills
• Able to travel up to 35% and overnight as needed

Responsibilities

• Directly supervises and maintains responsibility for their unit within the department
• Provides advice and input in managing strategic plans and the development of integrated programs
• Advises with developing and implementing new policies or revisions to existing policies
• Stays abreast of developments in the field and participates in training and professional development sessions
• Provides fiscal oversight of operations and provides financial reports to the sector senior leadership
• Recommends and evaluates cost control compliance and seeks new and innovative ways to reduce costs of labor and materials
• Functions as departmental liaison to customers
• Performs other duties as assigned

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior