Senior Operations Manager - Des Moines, IA

Spee-Dee Delivery Service•Des Moines, IA

2d•Onsite

About The Position

Spee Dee Delivery is seeking a Senior Operations Manager to oversee and coordinate the operations of three to five branch locations. This is an exempt salary position with a starting wage of $83,000-$93,000 per year, based on relevant experience, education, certifications, and comparison to other employees already in this role. The company was founded in 1978 and specializes in standard, next-day, ground delivery, with corporate headquarters in St. Cloud, MN. Spee Dee Delivery employs over 1,800 employees and has expanded throughout the Midwest.

Requirements

At least 21 years of age
High school diploma or equivalent required
5+ years of experience in the transportation industry and leadership preferred
Must hold a valid CDL Class A driver's license OR successfully complete Company paid CDL training program
Ability to pass a DOT physical exam
Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally
Prolonged periods of sitting at a desk and working on a computer
Ability to work with all types to freight which include, but are not limited to hazardous material, perishable food and alcohol, firearms, ammunition, and live animals
Excellent management skills
Excellent written and oral communication skills
Ability to influence, develop and maintain good working relationships across a variety of functional areas and customers
Strong organizational and project management skills, including meeting deadlines and achieving results
Thorough understanding of applicable federal, state, local and company safety policies
Demonstrate sound judgment and decision making considering relative costs and benefits of potential actions; critical thinking logic and reasoning to identify solutions
Proficient with computer-based management systems and Microsoft Office Suite or similar software
Must be able to pass a pre-employment drug screening and a criminal background check

Nice To Haves

Bachelor's degree in Business Management or Operations Management or related field preferred

Responsibilities

Oversee and ensure all regional operations are completed
Prepare, manage, and track regional reports
Enforce safety, DOT, and company policies
Review and analyze expenditures and other financial information and provide cost-saving recommendations
Develop and implement goals and objectives for the region
Implement safety audits and train staff members on safety issues
Ensure that customer difficulties or problems are investigated and resolved
Conduct performance evaluations that are timely and constructive
Address and de-escalate all operational concerns
Actively participate in hiring and community outreach events in the region
Facilitate monthly leadership meetings
Hire, train, discipline, and onboard new staff
Perform other required duties as assigned