Senior Operations Manager

Rodizio Grill•Provo, UT

2d•Hybrid

About The Position

The Senior Operations Manager will oversee and support the General Managers in executing the day-to-day operations of both company and franchise-owned restaurants within their assigned region. This role is crucial in ensuring that all locations meet the company’s quality, service, and profitability standards. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a proven track record of driving operational success. This role will report directly to the Vice President of Operations.

Requirements

Fluency in English is required
Minimum of 5 years of experience in restaurant management, preferably in a multi-unit role.
Strong leadership and interpersonal skills.
Excellent analytical and problem-solving abilities.
Ability to travel frequently within the assigned region.

Nice To Haves

Bachelor’s degree in business administration, Hospitality Management, or a related field is preferred.
Proficiency in Spanish is strongly preferred.
Experience developing or managing a bar or beverage program is preferred.

Responsibilities

Ensure all restaurants in the region adhere to company standards and policies through regular visits and virtual inspections.
Monitor and analyze restaurant performance metrics, including sales, customer satisfaction, and operational efficiency.
Provide ongoing training and support to restaurant managers to enhance their skills and performance.
Ensure all locations comply with health, safety, and labor regulations.
Support franchisees in achieving their business goals and maintaining brand standards.
Directly manage and develop our beverage program.