Sr. Operations Manager

Lakeside HR Group•Minneapolis, MN

8d•Hybrid

About The Position

Lakeside HR Group has been engaged by our client to recruit for a Senior Operations Manager to join their team. Our client is a dynamic, employee-first B2B storytelling and content strategy firm that redefines public relations through compelling narratives and integrated campaigns. They are passionate about the craft, driven by outcomes, and maintain a culture that values work-life balance and continuous growth. If you have exceptional soft skills and are passionate about hosting, caretaking, and organizing, then this role is for you.

Requirements

Minimum of 10+ years in senior operations, management, or leadership roles, ideally in public relations, marketing, communications, or similar fast-paced environments.
Demonstrated experience collaborating with C-suite executives on company-wide strategic initiatives, driving long-term business growth, and translating high-level objectives into actionable operational plans.
Experience handling complex, high-stakes operational challenges and resolving them through innovative, strategic solutions.
Strong financial acumen, including expertise in managing budgets, profit & loss analysis, financial forecasting, and cash-flow management.
A trusted, high-integrity individual with a track record of exercising discretion and maintaining the confidentiality of sensitive information.
Proven ability to foster a strong, collaborative company culture aligned with organizational values.
Proficiency in operational software, project management tools, and emerging technologies relevant to public relations and business operations.

Nice To Haves

Exceptional soft skills
Passionate about hosting, caretaking, and organizing
Passionate about improving processes and systems
Comfortable wearing multiple hats in an entrepreneurial setting
Visionary leader who thrives in an entrepreneurial environment

Responsibilities

Inspire and guide teams while effectively handling day-to-day business operations and long-term strategies.
Excel at contract negotiations with third-party vendors, ensuring all agreements align with the company’s goals and drive value.
Improve processes and systems, continuously seeking ways to increase efficiency and profitability.
Identify operational bottlenecks and implement innovative solutions.
Analyze financial data and make decisions that contribute to the company’s financial health and success.
Build strong relationships across departments and with external partners, working together to achieve seamless execution of business goals.
Safeguard confidential information and build trust with your team and leadership.
Effectively navigate change management.
Stay calm under pressure, make informed decisions quickly, and always keep the company’s best interests at heart.
Collaborate with C-suite executives on company-wide strategic initiatives, driving long-term business growth, and translating high-level objectives into actionable operational plans.
Guide policy decisions, develop a long-term strategy, and provide operational insights for informed decision-making.
Handle complex, high-stakes operational challenges and resolve them through innovative, strategic solutions.
Assess risks, identify opportunities, and proactively address operational bottlenecks.
Manage budgets, profit & loss analysis, financial forecasting, and cash-flow management.
Drive profitability through cost-control measures and efficient resource allocation.
Maintain the confidentiality of sensitive information.
Build and maintain strong relationships with all external vendors, outsourced partners, and service providers, ensuring that all business partnerships drive value and align with Inprela’s long-term goals. Including contract negotiations.
Manage HR functions to ensure all operations comply with internal policies, legal standards, and industry best practices.
Foster a strong, collaborative company culture aligned with organizational values.
Take calculated risks, make strategic decisions, and adapt to shifting business dynamics.
Utilize operational software, project management tools, and emerging technologies relevant to public relations and business operations.