Senior Operations Manager - Diagnosis-Related Group (DRG), Healthcare
About The Position
The Manager of Operations ensures client savings and internal revenue are achieved. The Manager of Operations is responsible for planning, coordinating, and directing the activities of the audit program, ensuring staff is well trained, knowledgeable, responsive, and adherent to client SLAs. The Manager of Operations has day to day oversight of program inventory, aging, issues, and risks, and is able to work across functional areas/departments to achieve corporate/division goals. The Manager of Operation provides regular program updates to clients and senior leaders, prepares for and participates in monthly/quarterly QBRs and new client implementations. The Operations Manager understands/manages staffing needs, tools, and training requirements.
Requirements
- A brief coding/auditing assessment may be included as part of the interview process.
Responsibilities
- Planning, coordinating, and directing the activities of the audit program.
- Ensuring staff is well trained, knowledgeable, responsive, and adherent to client SLAs.
- Day to day oversight of program inventory, aging, issues, and risks.
- Working across functional areas/departments to achieve corporate/division goals.
- Providing regular program updates to clients and senior leaders.
- Preparing for and participating in monthly/quarterly QBRs and new client implementations.
- Understanding and managing staffing needs, tools, and training requirements.
Benefits
- Up to 5% annual travel (for team meetings and limited client onsite engagements.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
