Senior Operations Data Analyst

Medical Mutual•Cleveland, OH

1d•Hybrid

About The Position

Working independently, analyzes operations data (e.g., claims, membership, provider, call, and inventory data) to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement. Utilizes best practices to solve moderately complex problems. Possesses advanced data analysis/statistical knowledge and skills. Participates on cross-functional teams to complete projects. Presents analysis results to division leadership. Serves as a knowledge resource for junior staff.

Requirements

Bachelor’s degree in statistics, applied mathematics, data analysis, or related field.
5 years of data/statistical analysis experience, preferably in health insurance or other financial services.
Advanced data/statistical analysis, programming (Python, PySpark, and SQL), visualization (Power BI), and Microsoft Office skills.
Full understanding of relevant data (including structures, definitions, and relationships).
Ability to utilize best practices to solve moderately complex problems.
Ability to define business requirements without assistance and meet them consistently.
Ability to effectively communicate with division leadership.
Desire and ability to serve as a knowledge resource for junior staff.

Nice To Haves

Master’s degree preferred.

Responsibilities

Collects, synthesizes, and analyzes operations data from various sources to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement.
Creates visualizations and/or presentations to share results with a variety of audiences.
Serves as a knowledge resource for junior staff.
Builds and maintains reports for internal teams.
Participates on cross-functional teams to complete projects.
Performs other duties as assigned.

Benefits

Laptop, monitors, keyboard, mouse and headset provided.
On-site fitness centers at many locations, or a gym membership reimbursement.
On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
Discounts at many places in and around town.
Opportunity to earn cash rewards for shopping with customers.
Business casual attire, including jeans.
Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Medical, dental, vision, life and disability insurance.
Access to an Employee Assistance Program.
Company holidays.
Up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
Parental leave for eligible employees who become parents through maternity, paternity or adoption.
Career development programs and classes.
Mentoring and coaching.
Tuition reimbursement up to $5,250 per year.
Diverse, inclusive and welcoming culture with Business Resource Groups.