Senior Operations Coordinator

Gordon Rees Scully Mansukhani, LLP•Sacramento, CA

1d•Onsite

About The Position

Gordon Rees Scully Mansukhani, a national law firm with offices in all 50 states, has an immediate opening for a Senior Operations Coordinator in its Sacramento, CA office. This is a full-time, onsite position. The Senior Operations Coordinator supports the Office Managing Partner and Office Administrator in the coordination and execution of administrative and operational functions for one or more offices within an assigned region of the Firm. This role supports the consistent application of firm policies and procedures, assists with day-to-day operations, and coordinates cross-office activities related to administrative, facilities, financial, and office services functions. Working closely with firm management, leadership, and practice groups, the Senior Operations Coordinator helps address operational needs, facilitates issue resolution, and contributes to an efficient and well-functioning office environment.

Requirements

Four (4)-year college degree. A minimum of five (5) years of verified related work experience. Comparable work experience may be substituted for educational requirements.
Work experience should be in large office administration or business management.
Ability to work with a diverse workforce.
Strong accounting and financial skills.
Strong organizational skills are essential.
Demonstration of good communication skills (written and verbal) and a command of the English language, including proper use of spelling and grammar.
Must have solid computer skills including experience with word processing, spreadsheet, database and presentation programs.
Ability to juggle multiple projects and respond quickly to changing priorities.
Ability to evaluate problems and formulate successful solutions in a timely manner.
Ability to work independently as needed with little or no direction.

Responsibilities

Support day-to-day leadership and oversight of administrative operations across one or more offices in the assigned region.
Coordinate and align local office practices with firm-wide policies, goals, and standards.
Collaborate with cross-functional teams (e.g., IT, Marketing, Professional Development) to implement firm programs, technology rollouts, and internal initiatives.
Support facilities, office services, duplicating, reception, housekeeping, litigation support services, secretarial management, and travel functions in collaboration with supervisors and managers.
Support with HR to develop staffing strategies and oversee recruitment, onboarding, training, and performance management programs.
Provide coaching and mentorship to administrative personnel; drive professional development and continuous improvement initiatives.
Collaborate with Office Administrator/s regarding employee relations matters locally, including counseling, disciplinary actions, performance improvement plans, and terminations in connection with HR.
Assist with local engagement and retention initiatives tailored to the regional offices’ culture and business needs.
Conduct exit interviews and compile feedback for review by management.
Monitor office appearance and coordinate with appropriate parties to maintain established standards.
Support security and emergency preparedness protocols.
Coordinate communications with external partners, including insurance brokers, vendors, and healthcare providers.
Perform other duties as assigned.