Senior Operations Coordinator

US Foods•Fort Mill, SC

6d•$19 - $30•Hybrid

About The Position

US FOODS® is one of the largest food distributors with a culture and history of promotion from within, excellent training programs, and a continuous improvement focus. As a Senior Operations Coordinator, you will work Sunday-Thursday (6PM-Finish). Our Senior Operations Coordinator earn an hourly wage of $27.18 per hour. We are looking for Operations Coordinators who relish the chance to push their potential, grow and reap the rewards of joining the US FOODS® family. US FOODS® has a lot to offer: US FOODS® is the company built on YOU Matter, where your hard work is rewarded. We are committed to compensation, and benefits that respect, and reward our employees for their dedication and hard work. Service recognition and employee rewards. Excellent Leadership.

Requirements

Minimum of three years of experience in warehouse and delivery procedures required.
Excellent communication both verbally and in writing.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills with high attention to detail.
Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to solve problems of intermediate scope.
Strong teamwork skills with the ability to support others in the department and division.
High school diploma or GED/equivalent required.

Nice To Haves

SAE
Truck Builder
Red Prairie
Kronos
Incentive/Component Pay
Road Net
XATA
Shopfax
Tandem
PowerDock
equipment inventories
warranties

Responsibilities

Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures.
Escalate to the warehouse team when operations are out of compliance.
Communicate with internal and external customers to support staff and customer needs.
Respond to inquiries and telephone calls.
Respond to requests by researching information.
Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time.
Highlight results to managers and support efforts to increase metrics.
Support in training and developing junior clerical teammates.
Schedule receiving appointments with vendors for all inbound freight according to warehouse capacities to optimize inbound warehouse functioning and assess how inbound freight functioning can be improved.
Prepare and update Delivery Appointment sheet daily for receiving department.
Optimize schedule over time to maximize warehouse efficiency.
Manage inbound freight processes by performing inbound driver check-in and check-out and resolving or escalating any issues that arise.
Ensure warehouse readiness for receiving by assigning receiving doors for inbound carriers.
Prepare purchase orders for receiving and confirm purchase orders.
Support warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot.
Investigate picking errors and find missing products.
Support efforts to minimize errors and returns with the warehouse team.
Interact with warehouse personnel to solve selecting and shipping issues.
Escalate issues to the warehouse team and work with them to prevent issues.
Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night.
Update the master storage report.
Other duties as assigned by manager.