Senior Operations Coordinator

US Foods•Fort Mill, SC

6d•$19 - $29•Hybrid

About The Position

We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. https://www.usfoods.com/careers/job-application-accomodation.html NOTE: Before you begin your internal job search, please review the criteria you will need to start the process. We help you make it! US FOODS® is one of the largest food distributors with a culture and history of promotion from within, excellent training programs, and a continuous improvement focus. As a Senior Operations Coordinator, you will work Sunday-Thursday (6PM-Finish). Our Senior Operations Coordinator earn an hourly wage of $27.18 per hour. We are looking for Operations Coordinators who relish the chance to push their potential, grow and reap the rewards of joining the US FOODS® family. US FOODS® has a lot to offer: US FOODS® is the company built on YOU Matter, where your hard work is rewarded We are committed to compensation, and benefits that respect, and reward our employees for their dedication and hard work Service recognition and employee rewards Excellent Leadership BENEFITS START DAY ONE: medical, dental, vision, 401(k) Plan, and Employee Stock Purchase Plan (ESPP) life insurance and paid parental leave.

Requirements

Minimum of three years of experience in warehouse and delivery procedures required.
Excellent communication both verbally and in writing.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills with high attention to detail.
Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to solve problems of intermediate scope.
Strong teamwork skills with the ability to support others in the department and division.
High school diploma or GED/equivalent required.

Nice To Haves

SAE
Truck Builder
Red Prairie
Kronos
Incentive/Component Pay
Road Net
XATA
Shopfax
Tandem
PowerDock
equipment inventories
warranties

Responsibilities

Providing administrative support to the Warehouse leadership team to comply with DOT requirements and division policies.
Preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures.
Escalating to the warehouse team when operations are out of compliance.
Communicating with internal and external customers to support staff and customer needs.
Responding to inquiries and telephone calls.
Responding to requests by researching information.
Collecting, tracking, and inputting data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time.
Highlighting results to managers and supporting efforts to increase metrics.
Supporting in training and developing junior clerical teammates.
Other duties as assigned by manager.
Scheduling receiving appointments with vendors for all inbound freight according to warehouse capacities to optimize inbound warehouse functioning and assess how inbound freight functioning can be improved.
Preparing and updating Delivery Appointment sheet daily for receiving department.
Optimizing schedule over time to maximize warehouse efficiency.
Managing inbound freight processes by performing inbound driver check-in and check-out and resolving or escalating any issues that arise.
Ensuring warehouse readiness for receiving by assigning receiving doors for inbound carriers.
Preparing purchase orders for receiving and confirming purchase orders.
Checking returns and credit slips and assembling returned orders for proper return to picking slot.
Investigating picking errors and finding missing products.
Supporting efforts to minimize errors and returns with the warehouse team.
Interacting with warehouse personnel to solve selecting and shipping issues.
Escalating issues to the warehouse team and working with them to prevent issues.
Completing outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night.
Updating the master storage report.