Senior Operations Associate - 4-month contract

The Canada Life Assurance CompanyLondon, ON
CA$43,400 - CA$65,100Onsite

About The Position

Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund accounts in support of our distribution partners.

Requirements

  • Excellent written communication skills
  • Attention to detail
  • Team player committed to achieving team objectives
  • Self-motivated and enjoy a busy work environment
  • Ability to meet strict daily deadlines
  • Ability to organize and prioritize daily responsibilities

Nice To Haves

  • Completion of the IFIC Operations and/ or Investment Funds Course is an asset
  • Previous experience in a role communicating with Advisors is an asset
  • Working knowledge of the mutual fund industry, regulatory guidelines and Quadrus & fund company business processes is an asset

Responsibilities

  • Processing complex transactions to mutual fund accounts
  • Reviewing transactions entered by advisors
  • Communicating with advisors' requirements to turn "not in good order" trades into "in good order" trades
  • Understanding the mutual fund industry, regulatory guidelines, Quadrus and fund company business processes
  • Tracking and reporting activity
  • Meeting service standards to minimize financial impact

Benefits

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
  • Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
  • Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
  • Financial Security: Company-matching pension plan, share ownership program and additional investment options.
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
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