Senior Oncology Account Manager, Hematology - Phoenix

Jazz Pharmaceuticals • Phoenix, AZ

4d • $155,200 - $232,800 • Remote

About The Position

The Senior Oncology Account Manager promotes Jazz Pharmaceuticals’ products and develops and manages business relationships with therapeutic specialists across an assigned territory covering Arizona, Nevada, and New Mexico. As part of the commercial team, the role implements marketing strategies and tactics to achieve short- and long-term sales objectives and reports directly to the Regional Sales Manager.

The position involves strategic account planning, customer and market analysis, collaboration with marketing, medical affairs, market access, and other customer-facing colleagues, and promotion of adult oncology products to physicians and other healthcare providers in community and academic settings. The account manager educates healthcare professionals on approved product indications, including pediatric and young adult acute lymphoblastic leukemia (ALL) and bone marrow transplant, while complying with company policies and applicable legal and regulatory requirements.

The role requires frequent travel between meeting sites, interactions with external contacts, and use of a computer, printer, telephone, and laptop or tablet. Work schedules may include hours outside the normal workday to meet business demands. The position is remote and includes frequent public contact requiring appropriate business attire.

Requirements

• Four-year college or university degree.
• Experience in oncology.
• Excellent verbal and written communication skills and an effective presentation style for face-to-face and virtual interactions with healthcare professionals.
• Ability to meet territorial travel requirements.
• Strong sales analytics capabilities and understanding of prescribing and purchasing decision processes.
• Ability to understand customer business models, reimbursement and managed-care landscapes, payer issues, and factors affecting patient-care costs.
• Ability to develop customer-specific account strategies and adapt plans to customer needs, feedback, market conditions, and business changes.
• Strong clinical knowledge of relevant disease states and company products, based on approved product information.
• Ability to communicate and consult effectively across multiple disease states and respond appropriately to healthcare professionals’ questions within company compliance guidelines.
• Ability to use CRM and analytical tools to manage customer engagement and identify insights and next actions.
• Ability to work collaboratively across functions and manage complex customer accounts.
• Ability to work outside normal business hours as needed to meet business demands.

Nice To Haves

• Postgraduate business school study or training.
• At least five years of experience in the oncology market.
• Strong clinical, technical, and scientific knowledge of products and relevant disease states.
• Strong strategic account planning and key account management experience in complex academic and community accounts.
• Experience identifying influential stakeholders and working with them to better serve patients.
• Demonstrated business acumen, problem-solving, prioritization, account management, and sales data analytics skills.
• Ability to foster teamwork and cross-functional collaboration in account management.
• Results-oriented, proactive, and self-motivated approach to driving sales growth.
• Experience with pediatric and young adult ALL and bone marrow transplant.
• Knowledge of key accounts and market dynamics.

Responsibilities

• Promote Jazz Pharmaceuticals’ products and develop and manage business relationships with therapeutic specialists in the assigned territory.
• Implement marketing strategies and tactics to achieve sales goals and short- and long-term objectives.
• Research customer and account needs, identify stakeholders, understand their roles and priorities, and use available analytics and resources to develop customer insights.
• Develop, implement, review, and adjust customized strategic account plans with measurable objectives, tailored tactics, resources, and next steps.
• Collaborate with marketing, medical affairs, market access, and customer-facing colleagues to align account strategies and meet customer and patient needs.
• Share customer insights, business trends, therapeutic landscape changes, performance information, industry issues, opportunities, and obstacles with cross-functional partners and the Regional Sales Manager.
• Promote adult oncology products to physicians and other healthcare providers in community and academic centers, communicating product differentiation and value.
• Educate healthcare professionals about approved product indications and provide current clinical information in accordance with package inserts and company compliance guidelines.
• Maintain strong relationships with key physicians, healthcare providers, and organizations within the assigned territory.
• Participate in organizing and facilitating meetings for the exchange of medical and product information in accordance with company policies and regulatory and legal requirements.
• Represent the company at live and virtual conferences, company meetings, educational events, training programs, and other functions as needed.
• Use CRM tools to manage customer interactions, track sales activities, and maintain accurate territory records.
• Maintain a professional company image and comply with ethical marketing policies, applicable laws and regulations, and allocated budgets.
• Complete special projects as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan
• Flexible paid vacation
• May be eligible for a discretionary annual cash bonus or incentive compensation, depending on the role
• May be eligible for discretionary equity grants

What This Job Offers

• Job Type: Full-time
• Career Level: Senior