Senior Onboarding Professional

Humana

3d • $78,400 - $107,800 • Remote

About The Position

The Senior Onboarding Professional will lead and improve the company's onboarding experience, ensuring new hires, hiring managers, and key partners have a smooth, compliant, and engaging experience from offer acceptance through successful integration into the organization. This role will create and maintain onboarding standards, governance practices, and long-term strategies that drive consistency, efficiency, and scalability across all areas of the business. A key responsibility of this role is leading enterprise-wide process improvement efforts to simplify onboarding, remove barriers, and improve outcomes for new hires and stakeholders. The Senior Onboarding Professional will work closely with HR, Information Technology, Learning, Compliance, and operational teams to redesign processes, identify technology improvements, and implement solutions that increase efficiency, visibility, and the overall user experience. This role will also provide strategic guidance on onboarding and workforce experience trends, build business cases for change, and partner with leaders to ensure onboarding programs support organizational goals and deliver measurable results.

Requirements

• Bachelor's degree
• 5 + years of experience in onboarding, employee experience, HR operations, process improvement, organizational effectiveness, service design, or related fields.
• Experience leading enterprise-wide programs or strategic initiatives.
• Experience managing large-scale change and transformation initiatives.
• Excellent written, verbal, and executive presentation skills.
• Strong analytical and problem-solving skills with experience leveraging data to drive decisions.
• Demonstrated ability to influence and collaborate across complex stakeholder groups.

Nice To Haves

• Experience in HR transformation, employee experience, product management, journey management, or service design.
• Lean Six Sigma, Agile, Design Thinking, or Process Excellence certifications.
• Experience with Workday, ServiceNow, HR technology, workflow automation, or employee experience platforms.

Responsibilities

• Lead and improve the company's onboarding experience.
• Ensure new hires, hiring managers, and key partners have a smooth, compliant, and engaging experience from offer acceptance through successful integration.
• Create and maintain onboarding standards, governance practices, and long-term strategies.
• Drive consistency, efficiency, and scalability across all areas of the business.
• Lead enterprise-wide process improvement efforts to simplify onboarding, remove barriers, and improve outcomes.
• Work closely with HR, Information Technology, Learning, Compliance, and operational teams to redesign processes.
• Identify technology improvements and implement solutions that increase efficiency, visibility, and the overall user experience.
• Provide strategic guidance on onboarding and workforce experience trends.
• Build business cases for change.
• Partner with leaders to ensure onboarding programs support organizational goals and deliver measurable results.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior