Senior OnBase Administrator

University of Colorado•Denver, CO

2d•Remote

About The Position

The Senior OnBase Administrator position provides enterprise applications and ad hoc records research to Employee Services which supports all four University of Colorado campuses. This position is focused on assisting with designing solutions to increase efficiency and being a subject matter expert resource of the OnBase development team. This position includes project development, system administration, ongoing support, technical design such as building, delivery, and maintaining various applications for records management, and information governance. This position understands customers’ business processes along with understanding all of CU employee types (student, temps, retirees, university staff, classified, and faculty) and contractors. The primary customers are the following department/teams: Employee Services (payroll, benefits, international tax, business operations), System Human Resources, CU Board of Regents, and the CU Health and Wellness Trust department. The Senior OnBase Administrator coordinates project intake and readiness with Employee Services and partner teams, helping determine when projects are prepared to begin development and ensuring appropriate prioritization and resource allocation. This position assigns projects and development tasks to other OnBase developers and provides guidance, mentorship, and support throughout the development lifecycle. The Senior OnBase Administrator also supports team members with development troubleshooting, project coordination, and business analysis activities when needed. This role works closely with team, department, or campus partners to evaluate requirements, clarify business processes, and ensure solutions align with organizational needs and best practices. Additionally, this position proactively identifies opportunities to enhance and optimize existing OnBase solutions by recommending improvements, automation opportunities, and efficiency gains across current workflows and applications. The Senior OnBase Administrator helps ensure consistency in development standards, promotes collaboration across teams, and supports continuous improvement of OnBase services provided to the university. This position reports to the Systems Administration Manager and is exempt from the State of Colorado Classified Staff System.

Requirements

A bachelor’s degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution. A combination of education and related technical/professional experience may be substituted for the bachelor’s degree on a year for year basis, but not for the specific experience.
Three (3) years of experience working with Hyland OnBase or similar enterprise content management systems, with experience in administration and workflow configuration.
Certifications in: Hyland Certified OnBase Administrator Professional (HCOAP), Hyland Certified OnBase Workflow Administrator Professional (HCOWAP), Hyland Certified WorkView Administrator Professional (HCOWVAP)
Knowledge of information technology practices and procedures.
Knowledge and understanding of Structured Query Language (SQL), regular expressions, C#, application development, and system integrations.
Ability to interpret and evaluate user requirements and produce and analyze data.
Experience using the OnBase Configuration Client.
Experience using the OnBase Thick Client.
Expertise in using the OnBase Unity Client.
Expertise building Unity Forms.
Experience in reporting servers and dashboards.
Experience in OnBase Studio building lifecycles.
Experience in OnBase Unity Management Console.
Experience in OnBase Studio building WorkView Applications
Basic understanding of Class relationships
Basic understanding of UI design for Views
Knowledge of records management policies and procedures.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Knowledge of project management practices.
Knowledge of enterprise productivity and document management tools (e.g., Adobe Acrobat Pro, Microsoft 365 suite).
Ability to work with partners with varying levels of technical experience.
Ability to work effectively on concurrent projects.
Demonstrated ability to work as a key contributor to multiple teams (both project and operational).
Energy and initiative in solving problems.
Adaptable, willing to undertake a variety of tasks.
Ability to switch from complex to routine tasks when required.
Ability to Senior innovative change.
Ability to communicate with individuals from diverse backgrounds.
Experience identifying problems, proposing solutions and a willingness to take ownership through to resolution or ensure a clear hand-off.
Strong written and oral communication skills.
Ability to provide technical leadership and guidance to OnBase developers, including mentoring, troubleshooting assistance, and development best practices.
Ability to evaluate solution design approaches and recommend scalable, maintainable OnBase architectures.
Ability to coordinate and prioritize multiple development initiatives while aligning work with organizational goals and timelines.
Experience facilitating discussions with business partners to clarify requirements, define project scope, and translate business needs into technical solutions.
Ability to identify opportunities for automation, optimization, and continuous improvement within existing enterprise content management solutions.
Ability to establish and promote development standards, documentation practices, and governance for OnBase solutions
Strong analytical and strategic thinking skills to support long-term improvements in enterprise application services.
Ability to guide project planning activities including effort estimation, task assignment, and development lifecycle coordination.

Nice To Haves

Five (5) years’ equivalent experience, as stated above, which may include at least three (3) years of experience working in higher education
Experience working with PeopleSoft Campus Solutions.
Experience working at a multi-campus university.
Experience working in a university Administration office.
One (1) year experience using Hylands OnBase Software, with additional OnBase certifications: Hyland Certified Developer Specialist (HCDS), Hyland Certified OnBase Administrator Expert (HCOAE), Hyland Certified OnBase Support Specialist (HCOSS)
Experience with records and information management
Experience with: Documenting business processes.
Gathering requirements.
Creating business cases and functional specifications.
Writing test plans.
Analyzing and troubleshooting software application issues.
Testing software application changes.
Experience documenting solutions for both technical and functional audiences.
Experience troubleshooting complex issues

Responsibilities

Apply information governance standards and utilize standardized processes to ensure content integrity that focuses on structure, policies, and procedures.
Develop records management automated applications to create efficiencies for customers.
Develop dashboards and reports that support the application.
Create presentations or sample content to share insights and actionable recommendations in a concise manner with customers and/or key partners.
Provide technical support for selected teams that arise from operational tasks and projects associated with the Employee Services goals and initiatives.
Train end users on the final product along with creating and maintaining technical business process documentation.
Analyze functional and/or technical processes.
Assisting University Information Systems (UIS) department in thoroughly testing application patches and upgrades in configuration, thick client, studio, unity time management console, and unity client.
Liaising with UIS for integrations with other University systems.
Manage 1-2 Business Process Automation projects for Employee Services for all phases of the project lifecycle.
Assist with project plan development and follow the defined methodology for the initiation, planning, execution and closing phases.
To meet each unique customer’s needs, this role may be involved in making changes to current technology, implementing new technology, overseeing security access roles for the technology, and researching new technological solutions, as well as seeing each project through to implementation.
This position may also be required to provide other types of technological support to assist in our mission of helping employees succeed.
Collaborate with campus constituents and participate in Hyland training to learn new ideas and products to our customers.
Coordinate intake and readiness of new OnBase projects by working with Employee Services teams and other stakeholders to determine project scope, priorities, and readiness for development.
Provide technical guidance to OnBase developers by offering input on solution design, development approaches, troubleshooting, and best practices.
Support team members with development assistance, project management coordination, or business analysis support as needed to ensure successful project delivery.
Collaborate with cross-functional teams within Employee Services and University Information Systems to ensure solutions align with enterprise standards and integration requirements.
Identify opportunities for improvements, efficiencies, and enhancements to existing OnBase applications, workflows, and processes.
Promote consistent development standards, documentation practices, and solution governance across the OnBase development team.

Benefits

No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10%25 of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
Ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
6 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and/or your dependents.
Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.
Additional taxable fringe benefits may be available.