Shipping & Receiving Specialist

Ricoh • Tucson, AZ

8d • Onsite

About The Position

Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May perform various building support functions related to meeting set ups and light maintenance. Employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

Requirements

• Requires high school diploma or GED and 1-2 years of related work experience.
• Demonstrate competency in basic computer skills including proficiency in MS Office Suite.
• Requires knowledge and understanding of shipping/receiving procedures.

Nice To Haves

• Some related copy job experience is preferred.
• May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
• Working knowledge of copier and other related equipment and repair is preferred.
• Basis electronics knowledge is preferred.
• Possesses ability to work independently and flexibly to complete projects.
• Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
• Possesses ability to comprehend instructions concerning mail delivery.
• Possesses troubleshooting and problem solving skills.
• Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
• Possesses excellent customer relations skills and excellent verbal communication skills.

Responsibilities

• Follows Ricoh Service Excellence performance requirements.
• Meets deadlines by working at a quick - steady pace.
• Presents professional appearance to clients by dressing in a professional attire according to company standards.
• Presents a clean and organized working area.
• Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime.
• Performs inspection of equipment as prescribed by the customer (pallet jacks, warehouse forklift, stand-up forklift, product pushers, electric pallet jacks, etc.).
• Performs filing duties of packing lists, manifests, invoice for all shipping / receiving documents.
• Maintains records for management reports and inventories of supplies needed.
• Distributes large pallets, boxes to designated buildings, labs, and warehouses to large for customer to pick up.
• Responds to and coordinates all support requests required by customer.
• Perform couriers service to and from USPS to pick up or ship out customer mail off site.
• Answers customer questions regarding status of incoming, outgoing packages.
• Ensures counter and floor areas for receiving and shipping are kept neat and clean.
• Prepare shipments for international and domestic requests.
• Electronic documents preparation (Packing lists, manifests, invoices on customer specific).
• Performs duties related to the shipping of materials, goods, products.
• Performs duties related to the receiving of materials, goods, and products.
• May perform meeting room and conference room set ups.
• May occasionally perform shipping, receiving and dock work in a mailroom type environment.
• Uses shrink-wrap, bander and banding material, tape machine, stackers, electric stapler, and scales in completion of various jobs contracted.
• Performs other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED