Senior On-Site Service Specialist
Ricoh Americas Holdings•Bloomfield, CT
•Onsite
About The Position
The Senior On-Site Services Specialist provides mailroom, copy/print, shipping/receiving, document management, and general office support services at a customer location. This role ensures efficient daily operations, delivers excellent customer service, and supports office functions including meeting setup, reception coverage, and light facility support.
Requirements
- High school diploma or GED required.
- 1–2 years of experience in office services, mailroom, print/copy center, customer service, or related field.
- Proficiency with Microsoft Office applications.
- Valid driver's license may be required.
Nice To Haves
- Experience with shipping/receiving, copy/print equipment, or records management preferred.
- Knowledge of mail, shipping, and receiving processes preferred.
Responsibilities
- Operate high-volume copy, print, scanning, and finishing equipment.
- Perform basic troubleshooting, maintenance, and replenishment of office equipment.
- Process, sort, distribute, and ship mail, packages, and office supplies.
- Handle document scanning, imaging, filing, archiving, and records management.
- Respond to customer requests and coordinate service support as needed.
- Maintain operational logs, inventory records, and reporting metrics.
- Deliver completed projects and materials throughout customer locations.
- Support meeting room and conference room setup.
- Provide occasional reception, hospitality, and general office support.
- Assist with facility moves, light maintenance, and other site-related duties.
- Ensure work areas remain organized, stocked, and customer-ready.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
