Senior Office Specialist

Dayforce•Keeseville, NY

3d•$19 - $21•Hybrid

About The Position

Mountain Lakes Services’ mission is to partner with people of all abilities to live their very best lives. Its vision is to be an inspirational model for advancing people’s journey through excellence, innovation, and connections. This role offers a flexible Monday through Friday schedule and has the potential for hybrid work after training completion. The Senior Office Specialist will contribute and collaborate with an inclusive FI team to maintain effective communication with self-directed participants and their designees, care coordinators, other circle of support members, brokers, and vendors. This role is crucial in maintaining the accounting of income and expenses for each self-directed participant, helping individuals track their contact information, program eligibility, and other necessary details. The Senior Office Specialist will also work closely with the Fiscal Intermediary Director and Business Services to ensure accurate monthly adjustments to the self-directed participant’s budget.

Requirements

Associate’s degree in human services or related field; or High School Diploma with related experience.

Responsibilities

Contribute and collaborate with an inclusive FI team in order to maintain effective communication with self-directed participants and designees, care coordinators, other circle of support members, brokers and vendors, as necessary.
Help maintain the accounting of income and expenses for each self-directed participant in the program; and help individuals track his/her contact information, program eligibility and details, and any other necessary information.
Work closely with the Fiscal Intermediary Director and Business Services to ensure monthly adjustments are made correctly to the self-directed participant’s budget.