Senior Office Manager

United Flea Markets LLC•Fort Myers, FL

7d•$0 - $50,000•Onsite

About The Position

Fleamasters Fleamarket is seeking a highly experienced, motivated, and professional Senior Office Manager to oversee internal office operations and support the daily management of multiple departments, including Guest Relations, Food & Beverage, and Retail Operations. This is a senior-level leadership position requiring previous office management experience within Fleamasters Fleamarket operations. The ideal candidate is a strong leader who thrives in a fast-paced environment, demonstrates professionalism under pressure, and can effectively manage operational, administrative, and departmental responsibilities with accuracy and efficiency. The Senior Office Manager plays a critical role in maintaining smooth day-to-day operations while supporting customer service excellence, inventory control, employee management, vendor relations, and operational organization across multiple business functions. The Senior Office Manager is responsible for ensuring smooth, organized, and efficient daily operations across multiple departments while maintaining high standards of customer service, inventory management, operational excellence, and team leadership throughout Fleamasters Fleamarket.

Requirements

Previous office management experience within Fleamasters Fleamarket operations
Strong leadership and employee management experience
Experience with inventory oversight, ordering, vendor communication, and invoice approvals
Excellent organizational, multitasking, and time-management skills
Strong communication and conflict-resolution abilities
Ability to work efficiently in a high-volume, fast-paced environment
Professional demeanor with strong decision-making and problem-solving skills
Proficiency with Microsoft Office, email communication, reporting systems, and administrative operations
Weekend and flexible schedule availability based on operational needs and events
Experience managing multiple departments simultaneously
Strong operational leadership background
Experience in retail, hospitality, entertainment, food service, or large venue operations

Nice To Haves

Strong leadership presence
Highly organized and detail-oriented
Dependable and professional
Calm under pressure
Strong sense of urgency and accountability
Team-oriented with excellent communication skills
Self-motivated with initiative to improve processes and operations

Responsibilities

Oversee daily office and operational functions across Guest Relations, Food & Beverage, and Retail Operations
Supervise employees while promoting accountability, professionalism, and strong team performance
Handle escalated guest, tenant, vendor, and customer concerns in a professional and solution-oriented manner
Manage inventory levels, ordering processes, stock control, and supply coordination
Communicate with vendors and suppliers regarding orders, invoicing, product availability, and operational needs
Review, approve, and process invoices and departmental payments
Assist with developing and improving operational procedures, workflows, and company policies
Maintain organization, efficiency, and compliance with company operational standards
Monitor daily department performance and assist with operational problem-solving
Support hiring, onboarding, scheduling, employee communication, and training initiatives
Maintain accurate records, reports, inventory documentation, and office systems
Collaborate closely with upper management regarding operational goals and departmental needs
Maintain an active presence throughout the property to support operations as needed